BBB Accredited Business Profile

Baxter Credit Union

Baxter Credit Union

(800) 388-7000

Baxter Credit Union

36 years in business
340 N. Milwaukee Ave
Vernon Hills, IL 60061-1533
Fax Numbers
  • (847) 932-8325
  • (847) 405-0416
  • (847) 932-8675
  • (815) 356-8169
  • (847) 578-0460
  • (847) 270-4033
Additional Email Addresses
BBB File Opened: 03/06/1996
Business Started: 07/08/1981
Business Started Locally: 07/08/1981
Business Incorporated: 07/08/1981 in IL
Business Management
  • Mr. Douglas Wright, VP Audit/Compliance
  • Mr. Michael Valentine, CEO
Business Category
  • Credit Union
  • Loans
  • Small Business Loans
  • Financial Services

Products & Services
Checking, Savings, Certificates and IRAs, Auto, Home Equity, and Student Loans, Credit Cards, Mortgages, Insurance, Free Online Services, Online Banking, Online Bill Pay and Deposit Anywhere, A Mobile Banking iPhone and Android app, Investment and Retirement Planning with BCU Financial Group, Financial Education Resources, Financial Counseling
Service Area
We service the following area(s): City of Chicago, Far Southwest Suburbs (LaSalle), Far West Suburbs (DeKalb), Kankakee Region (Kankakee), Near West Suburbs (Western Cook), North Suburbs (Lake & Northern Cook), Northwest IL (JoDavies, Stephenson, & Carroll), Northwest Suburbs (McHenry), Rockford Region (Winnebago & Boone), South Suburbs (Southern Cook), Southwest Suburbs (Will, Grundy & Kendall), West Suburbs (Kane & DuPage), Western IL (Lee, Ogle & Whiteside)
BBB accredited business



Baxter Credit Union (BCU) is a state chartered, federally insured credit union headquartered in Vernon Hills, Illinois.   BCU is a full-service, not-for-profit institution providing financial well-being and banking services to members throughout the United States and Puerto Rico.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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T: 8:00 AM-5:00 PM
W: 8:00 AM-5:00 PM
Th: 8:00 AM-5:00 PM
F: 8:00 AM-6:00 PM
S: 9:00 AM-1:00 PM
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Baxter Credit Union

Baxter Credit Union


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