BBB Accredited Business Profile

TransUnion LLC

TransUnion LLC

(800) 888-4213

TransUnion LLC

69 years in business
Headquarters
555 W. Adams
Chicago, IL 60661-3719
Additional Phone Numbers
  • (800) 916-8800
  • (800) 680-7289
  • (888) 909-8872
BBB File Opened: 04/01/1969
Business Started: 01/01/1948
Business Started Locally: 01/01/1948
Type of Entity
Limited Liability Company
Business Management
  • Jim Peck, CEO
  • Laura Bontempo, Manager-Consumer Interactive
  • Ms. Alicia Campbell, Team Lead - Complaint Management
  • Mr. Dan Halverson, Senior Attorney
  • Chris Hatala, Administrator - Complaint Management
  • Mr. Chris O'Neill, SVP

Business Category
  • Credit Reporting Agencies
  • NAICS: Credit Bureaus

Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Alternate Business Names
  • Consumer Interactive
BBB accredited business

A-

Government Action

Gov. Action
In a press release dated May 20, 2015, Illinois Attorney General Lisa Madigan announced a settlement with TransUnion LLC as part of an agreement with the three national credit reporting agencies that will increase transparency and accuracy of credit reports for consumers.

This settlement will require the credit reporting agency to implement multiple changes that provide better protection for consumers who find errors in their credit rep... Read More

Government Action

CFPB Orders TransUnion and Equifax to Pay for Deceiving Consumers in Marketing Credit Scores and Credit Products

In a press release dated January 3, 2017  the Consumer Financial Protection Bureau (CFPB) took action against Equifax, Inc., TransUnion, and their subsidiaries for deceiving consumers about the usefulness and actual cost of credit scores they sold to consumers. The companies also lured consumers into costly recurring payments for credit... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for TransUnion LLC include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

TransUnion LLC

TransUnion LLC

BBB ACCREDITATION SINCE 03/13/1989

Customer Review Rating:

97%

Composite Score: