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Find a Location

AmeriBanc National, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmeriBanc National, LLC

    Credit Card Processing Services

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    Additional business information

    Additional Info:
    If you would like your business number(s) to be removed from the calling lists the company provides a simple and automatic link for you at www.ameribancinfo.com/contact.html

    AmeriBanc National, LLC has requested that if customers need assistance with an escalated issue or refund request and their customer service department has not met their needs that they are to reach out to them prior to filing a BBB complaint. The business will address the issue within 2 business days of receiving the consumers notification notification.



    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2150 Manchester Rd Ste 100, Wheaton, IL 60187-2474
    BBB File Opened:
    7/26/2005
    Business Started:
    4/21/2004
    Business Started Locally:
    4/21/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Chris McIntire, President
    • Mr. Dan Lewis, CEO
    Contact Information

    Principal

    • Mr. Chris McIntire, President

    Customer Contact

    • Ms. Shelly Blumberg, Administrative Manager
    Additional Contact Information

    Fax Numbers

    • (630) 315-9035
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    ameribanc charged my bank account for 2 credit card machines which were returned and they recieved on feb, 13 at 10:46 am & 9:31 am were signed for by employees. after calling them multi times on this issue they have not re- credited my account for the sum of $1188.08 it now the feb. 29th and they still giving me the sad excuse that they waiting for confirmation that they recieved the 2 machines . I have them given both ***** tracking no.s 7853 4422 4557 and 7853 3990 0137 confirming that they ideed did recieve them on the 13th at the stated timeson theat date. they just need to stop delaying the process , re-credit my account so I can be done with them and any future busineess. I need this issue to be taken care of so I can cancel the account of them from my credit card processing . I keep getting the same sorry excuse and I just want money and to be done with them for ever. I would appreciate any help you may be able to offer on this issue and recouping my money . I would also be happy to give a full apprasial of AmeriBanc and their terrible operations and customer service, I'm a business owner and they by far the worst company I have ever had to deal with , I just want to be rid of them for good .. thank you for assistence ... ***************************'

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stella A

    1 star

    07/08/2021

    This service was great up until you have to cancel your account. I cancelled my account and had to call back two times to get the instructions to mail back the terminal. I did mail it back finally and was never told about the 10day return period by not one of the representatives. I received the instructions (after calling a number of times) on 3/23/21 (account closed on 3/7/21) and then they received it in the mail ( I have the confirmation) on 4/12/21. On July 1, 2021 I was randomly charged $1100. I called on July 1 to find out why and they told me they did not receive the terminal. I kept the receipt and the issue was supposedly resolved and I have the email from ameribanc stating that the credit was approved. I did not receive the funds by today, 7/8/21 and so I called to find out how long it would take. The first representative said it was declined and then hung up on me (I was upset but respectful). I called back and finally got to a supervisor who said that they were sorry but could not give me back my money. I asked why and they said it was because it exceeded 10 days of the cancel date and they extended it to the day I received the email with instructions on how to return the terminal which was 3/23/21. Nowhere in my conversation with them at the time nor in the email did they tell me I had a time restraint. Obviously if I knew that I would have followed what they told me to do. DO NOT USE **** ******** SERVICE. I believe they waited until July to charge me for the unit hoping that I lost my *** tracking number. And when they saw that I had the tracking, they made up the story that it exceeded 10 days. Their negligence exceeded 10 days from my cancellation date but I did not get money from them, instead they charged me and they have the terminal. There are so many other better merchant services that treat small business with dignity and respect. I warn you to not use them.

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