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      Country
          Country

          Find a Location

          Groupon, Inc. has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Groupon, Inc.

              600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

            • Groupon, Inc.

              600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

            • Groupon, Inc.

              148 Lafayette Street, 10th Floor New York, NY 10013

            • Groupon, Inc.

              600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

            • Groupon Inc.

              Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

            Business ProfileforGroupon, Inc.

            Ecommerce
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.05/5stars

            Average of 480 Customer Reviews

            Customer Complaints

            3,160 complaints closed in last 3 years

            1,522 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Groupon, Inc. has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Groupon, Inc.

                600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

              • Groupon, Inc.

                600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

              • Groupon, Inc.

                148 Lafayette Street, 10th Floor New York, NY 10013

              • Groupon, Inc.

                600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

              • Groupon Inc.

                Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

              BBB File Opened:
              9/24/2009
              Years in Business:
              17
              Business Started:
              12/1/2006
              Business Started Locally:
              12/1/2006
              Business Incorporated:
              1/16/2008
              Type of Entity:
              Corporation
              Business Management
              • Mr. Aaron Cooper, CEO
              • Mr. Dane Drobny, Corporate Secretary
              Contact Information

              Principal

              • Mr. Dane Drobny, Corporate Secretary
              Additional Contact Information

              Fax Numbers

              • (312) 784-4375
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              3,160 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/29/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Following is the transaction information from Groupon:"********************************** Up to 42% Off on Injection - Botox at ********************* - 20 Units of Botox Injections Purchased on October 19, 2023 on GROUPON Item # ********** Expired on: February 16, ************************************************************************************************************************************************************** services originally advertised in the deal. Just go to the merchant and show the voucher."The problem is these people are not at the address they have listed - I never found the place - there is no suite A350! . "Just go to the merchant and show the voucher" - How? and have to buy more invisible services....Below is the response I received from Groupon regarding my complaint From:****************************************** To:**************** Wed, Feb 28 at 5:54 PM Hi,Thank you for your patience.We contacted the merchant and they informed us the following:"We were exposed to mold in our building, we need to have at least 2 weeks we can be reached at *************."Thank you for understanding.Regards,******* M Groupon Resolution Team
              Read More

              Customer Reviews

              480 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Danielle M

              03/16/2024

              If I could give a negative star, I would! My Groupon account was hacked yesterday. They acquired over $300, most of which was refunded, but they still stole $20. Someone from ***** purchased $80 worth of ************ e-gift cards. When I checked the ************ reviews on Groupon, there were over 10 reviews stating the same thing happened to them. When I asked Groupon if they had been hacked yesterday, they told me they hadn't, assuring me that secure measures were in place and that they could never be hacked. I'm still waiting for their fraud department to get back to me. This incident should never have occurred. It's as if they made several charges hoping I wouldn't notice the one charge. Thank God I have alerts set up on my phone for my bank

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

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