Business ProfileforUhlmann Home Improvement

ON MAY 30,2023, we entered into an agreement with Mr. ********************** to have (5) broken hinges/linchpins repaired for (5) of our home's crank-out windows, so they could open again. His charge was $1755, and we put down $500. (It was a steep price (overcharge), but we were eager to get the windows fixed when nobody else could.).He said he was going away for (2) weeks but would have his man call us during that time. No- one called. When **************** returned, we called him again and same thing, no call from his employee. After we kept prompting him, the worker finally SHOWED UP ON JULY 24 and didn't have any parts, but did manage to fix one window with the existing part that WE ALREADY HAD. (We also discovered that only a total of FOUR, not 5 windows needed to be fixed.) The worker said he needed to order parts (What was he doing for TWO months.??) which would take about (3) weeks. No one showed, no-one called. Finally, on AUGUST 24, we called Mr. ******* and told him we no longer wanted his services and to send us our $500 refund. He said he would call us to let us know when we could pick up the check.. On August 28, he called and stated he had decided to REFUSE our refund because "we had a contract". He did NO work for us, had us hanging for THREE months, and did not honor his contract. We hired him in good faith, only to be disappointed by his apathy and arguments. He is clearly stealing our money ! Please help. $500 is a lot of money to us!