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          SRS Exteriors has 1 locations, listed below.

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            Business ProfileforSRS Exteriors

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/12/2018

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            SRS Exteriors is a roofing and exterior contractor. Services include asphalt shingle roofing, gutters, siding, soffit & fascia, windows, door, decks, fences and more. 

            Products & Services

            Roofing Installation, Siding Installation, Window Installation, Gutter Installation, Gutter Guard Installation, Three-tab shingle roof, Architectural shingle roof, Premium design shingle roof, Metal shingle roof, Traditional clapboard siding, Dutch Lap siding, Board and Batten siding, Vertical siding, Shake siding, Scalloped siding, Soffit & Fascia, Bay windows, Awning windows, Casement windows, Bow windows, Basement windows, Architectural windows, Garden windows, Sliding windows, Double Hung windows, Picture windows, Gutter Guards, Hail Storm restoration, Wind Storm restoration, Insurance Claims facilitation

            Business Details

            BBB File Opened:
            2/26/2015
            Years in Business:
            9
            Business Started:
            8/13/2014
            Business Started Locally:
            8/13/2014
            Business Incorporated:
            8/13/2014
            Accredited Since:
            3/12/2018
            Type of Entity:
            Corporation
            Alternate Business Name
            • SRS Interiors
            • Storm Restoration Specialists Inc.
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Andrew Fishman, President
            Contact Information

            Principal

            • Mr. Andrew Fishman, President

            Customer Contact

            • Mr. Andrew Fishman, President
            Additional Contact Information

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carolina G

            1 star

            01/11/2024

            The supplier provided us with a total cost on the project in which we paid in full. Over a month after the completion of the project, they revised invoice for an additional $3,050 for materials. SRS and their contractor failed to provide any support/proof nor approval from the homeowner regarding the need for the additional materials. Yet, they also charged me for unused materials in which they did not credit my account.

            SRS Exteriors Response

            01/12/2024

            ********, we spoke to you the day of the job and texted your husband with the amount the day of the job during the job and still have those text messages. We replaced your roof and you had a lot of wood damage. As your email with me last night stated you spoke with our team before we went to the store to buy all the extra wood. Instead of charging you the rate per our signed contract with you, we gave you a huge discount on the wood replacement to help you out. Your husband ****** talked to me the day after the job, and talked about a payment plan for the rotted wood, which you guys havent made a single payment towards. When we replace a roof we bring additional materials to the jobsite so that we dont run off to get more materials. That has nothing to do with your cost. We price out your project by the measurements of the roof. There was no discount to offer you when we take back the additional materials. Im sorry that youre frustrated that your roof had a lot of wood damage, but that had nothing to do with us. The fact that you were happy with our work until you are being forced to pay your balance is unfortunate. We are sorry that your roof had those issues.

            Local BBB

            BBB of Chicago & Northern Illinois

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