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Find a Location

Diamond Blade Warehouse has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Diamond Blade Warehouse

      588 Lakeview Parkway Vernon Hills, IL 60061-1826

    • Diamond Blade Warehouse

      3200 N Hayden Rd Ste 190 Scottsdale, AZ 85251-6618

    Business ProfileforDiamond Blade Warehouse

    Construction Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Diamond Blade Warehouse has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Diamond Blade Warehouse

        588 Lakeview Parkway Vernon Hills, IL 60061-1826

      • Diamond Blade Warehouse

        3200 N Hayden Rd Ste 190 Scottsdale, AZ 85251-6618

      Location of This Business
      588 Lakeview Parkway, Vernon Hills, IL 60061-1826
      BBB File Opened:
      5/4/2000
      Years in Business:
      37
      Business Started:
      4/15/1987
      Business Started Locally:
      4/15/1987
      Type of Entity:
      Corporation
      Business Management
      • Jon Hartmann, National Sales Manager
      • Alan Mansfield, President
      Contact Information

      Principal

      • Alan Mansfield, President

      Customer Contact

      • Alan Mansfield, President
      Additional Contact Information

      Fax Numbers

      • (847) 229-9979
        Primary Fax
      • (480) 423-5467
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      The business contacted me on the 20th of December of 2022. The sales person asked if they could send me a blade to try them out. I was told it would only be $80. Come to find out when I received the invoice that I was paying for shipping on something that was offered to me to try. Not only that but it was never mentioned that I was responsible for shipping. If that was mentioned to begin with I would have told them not to waste my time since I already have a supplier. When their billing department called to verify she said it was over $100 in which I replied that i was only supposed to be paying $80. That if I was to be paying more than $80 I didn't want it. She asked if she could get it down to $80 if she had permission to send the product. I agreed. Product was shipped and received the invoice 4 days after the product to a price due of $107.75. When I called them and explained the situation they said I could return it and that I was to receive a return slip of sorts. However, I'm responsible for return shipping on something that shouldn't have been shipped to me. Either I pay the $80 that was originally agreed to by the sales person or they send me paid return shipping. The invoice # is 0554439-IN; Order # *******; Sales Person A820.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian H

      1 star

      02/13/2024

      If you buy something from these guys. Be ready for the constant pressure to buy more. I have asked the to stop calling me for years and they wont stop! They even thought it was funny and solicited me for money for them to stop.

      Local BBB

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