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            Customer ReviewsforNationwide Credit & Collection Inc.

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            4 Customer Reviews

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            • Review from Craig J

              1 star

              07/16/2021

              Horrible customer service!!!!!!!!!!!!!!!!! I called to pay my $30 **** and the lady says that it will be $90. I told the NCC representative that my **** says $30 and I will not give her my account number for them to take out more than I was billed. The representative said "First of all, we don't take out more than what we tell you". "First of all" is not a professional response! I was calling to pay what I was billed and she was speaking to me as if I was trying get out of my debt.
            • Review from Jon G

              1 star

              05/13/2021

              Judging from previous reviews, I see that I have had the same experience. I looked at my credit report today and saw that my credit score had dropped 60 points because of an item in collections. I am not aware of any debt in collections so I called to ask what it was. The woman spoke to me very rudely and hung up the phone. I called back and her manager answered the phone and was easily the rudest person I have ever spoken with on the phone. I asked him if that was the way that he does business and he made a rude comment and hung up on me. I don't know how they stay in business. My only consolation is that they must be miserable people if that is how they respond to a simple question. Neither one of them gave me their name."
            • Review from AT S

              1 star

              04/06/2021

              I have repeatedly asked NCC to confirm my balance with the creditor, as NCC is asking me to pay more than I owe. One of my payments was not reported to NCC and the creditor won’t budge because they think they have done their job by reporting my payment to NCC. All NCC has to do is call or email the creditor to do a balance check, but they won’t, though I have them to do so repeatedly. I faxed a statement from my creditor showing the correct balance, but NCC still won’t correct the balance owed. My next step is to contact the Illinois Attorney General and tell them NCC is asking me to pay more than I owe and since they won’t do the due diligence (which is really easy to do) to get the correct balance, their intent is for me to pay more than I owe, which this fraudulent. They will hear from the government! I’ve done all I can.
            • Review from Y C

              1 star

              04/01/2021

              I am making monthly payments to them and called them to see why they are still reporting negative activity to the credit bureau. The rep Marco stated the monthly payment amount was not sufficient, I should have received the stimulus, tax refund and gotten my covid vaccine as he has received his. What?!?! He kept cutting me off and talk over me. I understand that collections companies can be aggressive but this was extremely unprofessional, ignorant and an invasion of my personal life!

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