BBB Accredited Business Profile

Bradford Exchange, Ltd.-The

Bradford Exchange, Ltd.-The

(847) 966-2770

Bradford Exchange, Ltd.-The

43 years in business
Headquarters

9333 N Milwaukee Ave
Niles, IL 60714-1303

Fax Numbers
  • (847) 966-3121
  • (847) 581-8790
  • (877) 272-3367
Additional Phone Numbers
  • (800) 323-5577
  • (847) 581-8351
  • (847) 581-8865
  • (847) 581-8322
  • (866) 907-3607
  • (847) 581-8568
  • (800) 228-2945
  • (888) 448-6635
  • (800) 634-5164
  • (877) 268-6638
  • (847) 581-8870
  • (800) 323-8104
  • (847) 966-2770
Additional Email Addresses
  • kelsey.blair@bgeltd.com
  • christine.hamilton@bgeltd.com
  • kblair@bgeltd.com
  • kking@bgeltd.com
  • customercare@bradfordexchangechecks.com
  • mhorwitz@bgeltd.com
Additional Website Addresses
  • http://www.collectiblestoday.com
  • http://www.thebradfordgroup.com
  • http://www.ashtondrake.com
  • http://www.collectiblestoday.com
  • http://www.bradfordexchangechecks.com
BBB File Opened: 03/01/1973
Business Started: 01/12/1973
Business Started Locally: 01/12/1973
Type of Entity
Corporation
Business Management
  • Ms. Victoria Johnson, Vice President-Client Service & Fulfillment
  • Ms. Ann Hamilton, General Counsel
  • Ms. Stacy Sears, Sr. Mgr of Order Processing & Customer Operations
  • Mr. Ken Gustin, Chief Administrative Officer
  • Ms. Christine Hamilton, Supervisor
  • Mr. Robert Benton, Director, Client Services
  • Mr. Donald Vaccarello, Vice President
  • Mr. Kristofer King
  • Principal: Ms. Kelsey Blair
  • Principal: Mr. Richard Tinberg, President & CEO

Contact Information
  • Ms. Victoria Johnson, Vice President-Client Service & Fulfillment
  • Ms. Ann Hamilton, General Counsel
  • Ms. Stacy Sears, Sr. Mgr of Order Processing & Customer Operations
  • Mr. Ken Gustin, Chief Administrative Officer
  • Ms. Christine Hamilton, Supervisor
  • Mr. Robert Benton, Director, Client Services
  • Mr. Donald Vaccarello, Vice President
  • Mr. Kristofer King
  • Principal: Ms. Kelsey Blair
  • Principal: Mr. Richard Tinberg, President & CEO

Business Category
  • Collectibles
  • NAICS: Gift, Novelty, and Souvenir Stores
  • Mail Order & Catalog Shopping
  • Clocks - Wholesale & Manufacturers

Additional Information
  • On May 14, 2007 the Better Business Bureau was notified of the circulation of what are believed to be fraudulent checks being sent to consumers and bearing The Bradford Exchange name. The checks in question are included with a "prize notification" letter, and allege that the consumer receiving the correspondence is a winner of a large sum of money. The BBB would like to advise consumers that this type of offer is not legitimate and is a new version of the Check Scam, where a consumer receives a check, is instructed to deposit it, and then requested to forward fees for "taxes" or "processing fees". There are in fact no funds behind the check, and the consumer subsequently forwards his or her own money to the outfit requesting it.

    The Bradford Exchange is not affiliated with the correspondence or its sender in any way. The entity who is issuing these letters and checks is misrepresenting and misusing the company's name, address, and identity.

    Consumers are encouraged to send the fraudulent solicitation letters to their local Postal Inspection Service Branch. To find the location nearest you, please go to http://www.usps.com/ncsc/locators/find-is.html and type in your city and state or zip code. After doing so, you will be given the appropriate location and phone number that you can contact.

    For Chicago and local residents, please go to:

    433 W Harrison St FL 6
    Chicago, IL 60699-0002

    Phone : 312-983-7900
    Fax : 312-983-6300

Products & Services
This company offers direct mail sales and collectibles. This company offers collectors dolls.
Alternate Business Names
  • Bradford Editions
  • Bradford Exchange
  • Bradford Authenticated
  • Collectibles Today Network
  • Collectiblestoday.com
  • Collectibles Today
  • The Bradford Exchange
  • Ashton Drake Galleries
  • Hawthorne Village
  • Ardleigh Elliott
  • Hamilton Collection
  • Bradford Exchange Checks
  • Hamilton Authenticated
  • Bradford Mint
  • Van Hygan & Smythe
  • Breed Perfect
  • Hamilton Collection - The
  • The Hamilton Collection
  • Studio Hummel
  • The Bradford Group
  • The Ashton-Drake Galleries, Ltd.
  • The Bradford Exchange Check Company, LTD

Number of Employees: 
625

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Bradford Exchange, Ltd.-The

Bradford Exchange, Ltd.-The

BBB ACCREDITED SINCE 03/01/1989

Customer Review Rating:

Positive
4%
Neutral
1%
Negative
95%

Composite Score:

0 3