50 years in business360 Veterans Parkway
Bolingbrook, IL 60440-4673
- (630) 771-7500
- (888) 674-4380
Additional Phone Numbers
- (800) 747-3488
- (800) 861-3211
- (800) 577-5694
- (800) 918-2253
Additional Email Addresses
Find a Location
BBB File Opened: 11/12/2007
Business Started: 01/01/1967
Business Started Locally: 01/01/1967
Type of EntityCorporation
- Ms. Lisa Pantera, Director of Customer Service
- Kray Kibler, CFO
- Jessica McElroy, Customer Service Lead
- Chiropractors Equipment & Supplies
- NAICS: Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers
- Health & Medical Products
- Health & Wellness
- Massage Equipment & Supplies
- Physical Therapy Equipment
Products & ServicesThis company offers Chiropractic, Massage Therapy, Physical Therapy and Spa supplies & Equipment.
Alternate Business Names
- Massage Warehouse
- New Life Systems
- Promed Products Xpress
- Advantage Medical
- Allegro Medical
Methods of Payment
Terms - provided credit approval
PayPal - Allegro Medical site only
Refund & Exchange Policy:Approved returns processed within 30 days of initial receipt are not subject to a restocking fee (customer is responsible for return shipping). A 20% restocking fee will be applied to returns received 31-59 days after initial receipt. Returns for orders over 60 days will not be processed. Restocking fees & return policies may vary for items shipped directly from the manufacturer/drop-ship. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). All returns must be in original packaging, and in saleable condition. You must receive a Return Authorization Number (RA#) from Scrip Companies prior to sending your return.
Regardless of reason, all returns MUST be processed through customer Service. Items returned without a RA# printed on the outside of the shipping box will be returned to the customer.
To help us better assist you; please call 800-747-3488 to prearrange your return. If you have a problem or any questions about a product under warranty, please call us for further assistance.
Non-Returnable Items: For obvious reasons, we cannot accept returns on opened products like oils, lotions, personal care products, creams, books, videos, music, CDs, DVDs, brochures and software. Returns on washed linens, worn clothing, hygiene products or used disposable garments will not be accepted. Special orders and custom built tables are non-returnable.
BBB Reason for Ratings
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BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.