BBB Accredited Business Profile

Scrip, Inc.

Scrip, Inc.

(630) 771-7400

Scrip, Inc.

50 years in business
360 Veterans Parkway
Ste 115
Bolingbrook, IL 60440-4673
Fax Numbers
  • (630) 771-7500
  • (888) 674-4380
  • (800) 390-0162
Additional Phone Numbers
  • (800) 910-9955
  • (800) 747-3488
  • (800) 861-3211
  • (800) 577-5694
  • (800) 918-2253
Additional Email Addresses
  • aanderson@scripco.com
  • exec01@scripco.com
  • lpantera@scripco.com
BBB File Opened: 11/12/2007
Business Started: 01/01/1967
Business Started Locally: 01/01/1967
Business Incorporated: 09/15/2006 in IL
Type of Entity
Corporation
Business Management
  • Ms. Lisa Pantera, Director of Client Services
  • Mr. Kray Kibler, CEO
Contact Information
  • Principal: Ms. Jessica McElroy, Customer Service Manager
Business Category
  • Chiropractor Equipment
  • Health and Wellness
  • Online Retailer
  • Medical Equipment
  • Massage Supplies
  • Physical Therapy Supplies

Products & Services
This company offers Chiropractic, Massage Therapy, Physical Therapy and Spa supplies & Equipment.
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Massage Warehouse
  • Promed Products Xpress
  • Advantage Medical
  • Allegro Medical
  • Bodywork Mall
  • Scriphessco

Refund & Exchange Policy: 
Approved returns processed within 30 days of initial receipt are not subject to a restocking fee (customer is responsible for return shipping). A 20% restocking fee will be applied to returns received 31-59 days after initial receipt. Returns for orders over 60 days will not be processed. Restocking fees & return policies may vary for items shipped directly from the manufacturer/drop-ship. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). All returns must be in original packaging, and in saleable condition. You must receive a Return Authorization Number (RA#) from Scrip Companies prior to sending your return.
Regardless of reason, all returns MUST be processed through customer Service. Items returned without a RA# printed on the outside of the shipping box will be returned to the customer.
To help us better assist you; please call 800-747-3488 to prearrange your return. If you have a problem or any questions about a product under warranty, please call us for further assistance.
Non-Returnable Items: For obvious reasons, we cannot accept returns on opened products like oils, lotions, personal care products, creams, books, videos, music, CDs, DVDs, brochures and software. Returns on washed linens, worn clothing, hygiene products or used disposable garments will not be accepted. Special orders and custom built tables are non-returnable.
BBB accredited business

A+

Overview

Scrip Company provides health and wellness products and services for Physical Therapy, Massage Therapy, Chiropractors and Health Practitioners.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-5:00 PM
T: 8:00 AM-5:00 PM
W: 8:00 AM-5:00 PM
Th: 8:00 AM-5:00 PM
F: 8:00 AM-5:00 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Scrip, Inc.

Scrip, Inc.

BBB ACCREDITATION SINCE 09/29/2017

Customer Review Rating:

100%

Composite Score: