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          Find a Location

          Motorola Mobility has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Motorola Mobility

              222 Merchandise Mart Plz Chicago, IL 60654-1103

              BBB Accredited Business

            • Motorola Mobility

              775 Tipton Industrial Dr Ste E Lawrenceville, GA 30046-2886

            • Motorola

              3696 Knight Rd Doc 18 Memphis, TN 38118

            • Motorola Mobility

              1601 S Mo Pac Expy Ste 100 Austin, TX 78746-7010

            • Motorola Mobility

              775 Tipton Industrial Drive N.W., Suite E FORMER: primary, reportab Lawrenceville, GA 30045

            Business ProfileMotorola Mobility

            Cell Phone Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            222 Merchandise Mart Plz

            Chicago, IL 60654-1103

            Visit Website
            (800) 734-5870

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.16/5

            Average of 57 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            289 complaints closed in last 3 years

            113 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/27/1943

            Years in Business: 95

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Motorola Mobility sells cell phones.

            Products & Services

            Cell Phones, Baby Monitor, Car Speakerphones, Projector, Game Pad, Game Pad

            Business Details

            This is a multi-location business.

            Find a Location

            Motorola Mobility has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Motorola Mobility

                222 Merchandise Mart Plz Chicago, IL 60654-1103

                BBB Accredited Business

              • Motorola Mobility

                775 Tipton Industrial Dr Ste E Lawrenceville, GA 30046-2886

              • Motorola

                3696 Knight Rd Doc 18 Memphis, TN 38118

              • Motorola Mobility

                1601 S Mo Pac Expy Ste 100 Austin, TX 78746-7010

              • Motorola Mobility

                775 Tipton Industrial Drive N.W., Suite E FORMER: primary, reportab Lawrenceville, GA 30045

              Headquarters
              222 Merchandise Mart Plz, Chicago, IL 60654-1103
              BBB File Opened:
              1/1/2000
              Years in Business:
              95
              Business Started:
              9/1/1928
              Business Started Locally:
              9/1/1928
              Business Incorporated:
              5/24/2010
              Accredited Since:
              1/27/1943
              Type of Entity:
              Corporation
              Alternate Business Name
              • Motorola Mobility, Inc.
              Business Management
              • Mr. Rogerio Fragale
              Contact Information

              Principal

              • Mr. Rogerio Fragale

              Customer Contact

              • Mr. Rogerio Fragale
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              290 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/25/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I ordered a device on 3/20 because my phone broke it quoted next delivery. My order still hasn't shipped it's 3/26. On 3/21,3/23,3/24,3/25 I requested someone contact me about my order still not being shipped. I have reached out twice to cancel as I just paid even more money for the same product out of desperation. They still have yet to cancel it after asking twice on two separate days. This is horrible customer service. Not one promise has been kept this entire transaction blaming it on something they don't tell you happens every time if you trade in no warning no nothing.
              Read More
              Read 289 More Complaints

              Customer Reviews

              57 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Linda L

              04/12/2024

              I recently purchased an Edge 2023 phone but I received a different phone moto g 5g, much cheaper one. I returned it according to their return authorization. Then I had no response from them for weeks. I had to dispute it through my credit card company. And they are still playing games and refuse to process refund. One dirty tactic they try to shut the door is to send you an email saying the case is solved due to no response in 72 hours. But this is so illegal. What response in 72 hours? The customer is waiting for their response, for weeks! So this is a terrible company, be aware!
              Read 56 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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