BBB Accredited Business Profile

Luna Flooring

Luna Flooring

(773) 202-5862

Luna Flooring

58 years in business
333 Northwest Ave
Northlake, IL 60164-1604
Fax Numbers
  • (855) 816-5862
Additional Phone Numbers
  • (877) 241-5862
Additional Email Addresses
  • comments@luna.com
Additional Website Addresses
BBB File Opened: 07/16/1998
Business Started: 08/01/1958
Business Started Locally: 08/01/1958
Type of Entity
Limited Liability Corporation
Business Management
  • Ms. Tina Binette, Director - Customer Service
  • Mr. Paul Carter, Exe. VP Operations
Contact Information
  • Principal: Mr. Paul Carter, Exe. VP Operations
  • Customer Service: Ms. Tina Binette, Director - Customer Service
Business Category
  • Carpet & Rug Dealers - New
  • Floor Coverings & Installation
  • Carpet Installation
  • Floors - Industrial
  • Floors - Laminate
  • Home Improvements
  • Retail Stores
  • Hardwood Floor Contractors
  • NAICS: Floor Covering Stores
  • Floor Materials - Retail
  • Resilient & Vinyl Flooring
  • Floors - Hardwood
  • House Furnishings & Services

Alternate Business Names
  • Luna Chicago, LLC.-Corp. Offices
  • Luna Financial Services, LLC
  • Luna Gallery-Addison
  • Luna Gallery-Lake Zurich
  • Luna Gallery-Schaumburg
  • Luna Gallery-Naperville
  • Luna Gallery-Wheeling
  • Luna Chicago, LLC
  • Luna Flooring
  • 21st Centrury Flooring, LLC

A-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Luna Flooring include:

  • 269 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Luna Flooring

Luna Flooring

BBB ACCREDITED SINCE 08/05/1998

Customer Review Rating:

Positive
27%
Neutral
3%
Negative
71%

Composite Score:

0 3
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