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          Illinois Alarm Service, Inc. has 1 locations, listed below.

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            Business ProfileforIllinois Alarm Service, Inc.

            Burglar Alarm Systems
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/1/2015

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Illinois Alarm Service, Inc.is an electronic security, surveillance  and life safety provider.

            Products & Services

            Services offered:  installation, service, maintenance, inspections, and 24-hour central station monitoring, security survey, access control, burglar / intrusion, cellular radio, closed circuit TV, fire alarms, opening and closing reporting – supervised / unsupervised service and or inspections, total home or business control systems.

            This company offers its services and products to residential, commercial and industrial customers.

            Business Details

            BBB File Opened:
            8/6/1996
            Years in Business:
            46
            Business Started:
            4/3/1978
            Business Started Locally:
            4/3/1978
            Business Incorporated:
            4/18/1978
            Accredited Since:
            9/1/2015
            Licensing Information:
            • Licensed State of Illinois Private Alarm 127-000167
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Anthony Calderone, President
            • Mr. Gus Calderone, VP
            • Ms. Lois Calderone, Corporate Officer
            Contact Information

            Principal

            • Mr. Anthony Calderone, President
            • Mr. Gus Calderone, VP
            • Ms. Lois Calderone, Corporate Officer

            Customer Contact

            • Mr. Anthony Calderone, President
            • Mr. Gus Calderone, VP
            Additional Contact Information

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/31/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I received collection notice regarding balance with Illinois Alarm ******** **** Per contract I signed back in March 2022 I dont have any cancellation fees or terms. Im attaching copy of the contract for you to review. Contract that Illinois Alarm Company showed me when I asked about collection was modified by them using Paragraph number 7 in their contract. It says they can modify contract at any time within the first 6 months, which what they did, but they never sent 60 day notice, which is illegal modification per their agreement. They blaming me for changing their agreement, but there is one thing that didn't match their words their PDF file is secured and cannot be modified by anyone except of them. That means I had no chance to modify anything and modifications only benefits Illinois Alarm Company not me at all.When I was signing an agreement with them I called other alarm companies and no one has any contracts. When I purchased my buildings they already had equipment installed by Illinois Alarm and previous owners. Thats why I choose Illinois Alarm at that time to make process easier and of course no one told me about 7 year term, if they would tell this to their clients no one will choose them. When client signs the contract, they sign without term and then Illinois Alarm change terms using Paragraph 7 of their contract to put clients under 7 year term. No one would have that paragraph in agreement if you are not planning to use. Illinois Alarm had this plan from the very beginning, because nowadays no one will sign this long agreements. Their negative reviews on ****** and yelp prove that this happens to other people as well. After I made reviews, *** from Illinois Alarm reached to me to negotiate the price if I remove them, which shows that they are hiding something from people, and taking advantage of their legal wording in the contract. Now they are trying to hurt my credit history.If you have any questions feel free to call me ************
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            Customer Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

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