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Find a Location

Great American Exteriors, Inc. has 1 locations, listed below.

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    Business ProfileforGreat American Exteriors, Inc.

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2020

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Great American Exteriors, Inc. is a full service home exterior and concrete contractor. Services include siding, windows, doors, concrete. decorative concrete, stamped concrete, heated driveways, patios, fire pits, soffit, fascia, gutters and more.

    Business Details

    Location of This Business
    470 S Spring Rd, Elmhurst, IL 60126-3949
    BBB File Opened:
    7/31/1989
    Years in Business:
    36
    Business Started:
    8/3/1987
    Business Started Locally:
    8/3/1987
    Business Incorporated:
    8/3/1987
    Accredited Since:
    1/31/2020
    Type of Entity:
    Corporation
    Business Management
    • Mr. Sam Sanfilippo, President
    • Kathy Buscemi, Complaint Handler
    Contact Information

    Principal

    • Mr. Sam Sanfilippo, President
    • Kathy Buscemi, Complaint Handler

    Customer Contact

    • Kathy Buscemi, Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    We signed a contract with a 2000.00 deposit on June 5th. The salesman Justin Peacock was to reach out to us to get the exact measurements of the windows, the exact gridwork to give to the HOA to get approval for the windows but he never called. He did send them a week later, my husband decided that after 3 weeks of them not coming out to finalize measurements for the windows we decided not to do business with them as the loan we applied for is going to expire and now we will have to apply for a new loan and this affects our credit. They only reached out to us because we had let them know we wanted to cancel. They are now saying they will not give us a refund and the money was for work done. But they only visited once, it was a salesman not a worker, to get the sale, and we have not seen them since.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff C

    5 stars

    08/11/2023

    Gramex replaced the siding and roof on our home and detached garage. They were a tremendous help in picking a color combination that gave us the updated look we wanted. The crews were friendly and cleaned up after they finished working.We have recommended Gramex to our family and friends

    Great American Exteriors, Inc. Response

    08/18/2023

    ****,Thank you! for choosing great American exteriors to improve your home and neighborhood. We appreciate the positive feedback and look forward to any referrals.

    Local BBB

    BBB of Chicago & Northern Illinois

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