Business ProfileforMatrix Home Solutions

I entered into a contract with Matrix back in May, but unfortunately, after the contract was signed, I encountered some issues. When I inquired about a detailed breakdown of the additional charges, they seemed reluctant to provide one. It took until October for the work to finally be completed. The project was a basement remodel, and my experience with Matrix has been far from satisfactory.There have been several problems with this company, including unexpected price increases and concerns about their overall professionalism. The team they hired to install drywall in my basement left the utility side covered in dust without making any effort to protect it. Additionally, the crew responsible for the electrical work left pieces of wires laying, ultimaltely forcing me to hire a separate team to clean.Furthermore, the flooring crew accidentally spilled glue on the ceiling and trim. When they attempted to clean it, they ended up damaging the ceiling and some areas of the trim still have the glue on it. Despite reaching out to Matrix about these issues, I have yet to receive a response.