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Find a Location

Bath Planet of Chicago has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bath Planet of Chicago

      1051 N. Main Street, Suite B Lombard, IL 60148

      BBB Accredited Business
    • Bath Planet of Chicago

      2200 W War Memorial Dr Peoria, IL 61613-1000

    • Bath Planet of Chicago

      4405 NW Urbandale Dr Urbandale, IA 50322-7920

    • Bath Planet of Fort Wayne

      4422 Airport Expy Ste 250 Fort Wayne, IN 46809

      BBB Accredited Business
    • Bath Planet of Chicago

      17055 214th St Davenport, IA 52806-9358

    Business ProfileforBath Planet of Chicago

    Bathroom Remodel
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 229 Customer Reviews

    Customer Complaints

    69 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2012

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bath Planet of Chicago is a bathroom remodeling company which provides bathroom renovations, including bathtub accessibility products such as walk-in baths and shower surrounds, for residential customers.

    Products & Services

    This company specializes in bathroom renovations.  You can get an updated bathroom with the look of ceramic, marble or granite in just ONE day, in most cases.  Products & services include tub-to-shower conversations, walk-in bathtubs and showers, tub liners, replacement bathtubs, replacement shower bases, shower liners, wall surrounds, step-through tub inserts.  They also have products for disabled and elderly customers, who may need to have their bathroom renovated in order to provide better access and safety.  The company’s design consultants can assist you in designing your new bathroom for your home.  Additionally, their product is acrylic, designed to be a low-maintenance product, i.e., spray-n-wipe only.  No more soap scum or grout to clean again because nothing sticks to the acrylic.  They offer many colors to choose from, and their product is backed by the Good Housekeeping Seal.

    Business Details

    This is a multi-location business.

    Find a Location

    Bath Planet of Chicago has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bath Planet of Chicago

        1051 N. Main Street, Suite B Lombard, IL 60148

        BBB Accredited Business
      • Bath Planet of Chicago

        2200 W War Memorial Dr Peoria, IL 61613-1000

      • Bath Planet of Chicago

        4405 NW Urbandale Dr Urbandale, IA 50322-7920

      • Bath Planet of Fort Wayne

        4422 Airport Expy Ste 250 Fort Wayne, IN 46809

        BBB Accredited Business
      • Bath Planet of Chicago

        17055 214th St Davenport, IA 52806-9358

      Headquarters
      1051 N. Main Street, Suite B, Lombard, IL 60148
      BBB File Opened:
      9/26/2012
      Years in Business:
      30
      Business Started:
      5/1/1994
      Date of New Ownership:
      11/9/2021
      Business Incorporated:
      11/9/2021
      Accredited Since:
      11/1/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Leaf Home Enhancements, LLC
      Business Management
      • Mr. Matt Baressi, President
      Contact Information

      Principal

      • Mr. Matt Baressi, President

      Customer Contact

      • Candice Mencke, Customer Relations Manager

      Customer Complaints

      69 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We had a salesman twice from Bath Planet Buffalo arrive in early March, who measured our bathroom to determine the space for a 72 shower to be added. We made it extremely clear that we needed an elongated shower due to a disability of a family member. The company has multiple photos in the room measuring out to 72 exactly (at least one photo even had tape added to the floor at the 72 **** on the tape measure to measure out that exact distance). Come time for the shower to be installed in early April, and it turns out that the contract only had a standard 60 shower base on it. Called the company to question the discrepancy between what they promised us from what was written, and their response was for all intents and purposes you should have read the contract more thoroughly. They then offer that they could change it to the size it should have been in the first place for an additional $900+. When pressed to elaborate, the sales manager stated that they measured that far instead of just 60 because (and this is my understanding based on the way it was explained) there are lights in the room. Well of course there are lights in a room, its 2024! Why is the picture of the measurements on the floor if you are worried about electricity in the ceiling lights? All I would like is the product I was told I was going to get, at the price I was informed it would be.
      Read More

      Customer Reviews

      229 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jamie P

      5 stars

      04/04/2024

      Initial consultation was with *****. He was amazing, patient and knowledgeable. He expertly explained my current shower setup and helped design a wonderful redesign. Was very thorough in explaining their products and design, how the install process would work, went over everything step by step while still maintaining my budget. Can't wait for my install.    

      Bath Planet of Chicago Response

      04/08/2024

      Thank you for choosing us, reviewing us, and letting us celebrate your installation! 

      Local BBB

      BBB of Chicago & Northern Illinois

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