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          Windy City Novelties, Inc. has 1 locations, listed below.

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            Business ProfileforWindy City Novelties, Inc.

            Novelty Balloons

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Windy City Novelties, Inc. sells balloons and party supplies. 

            Products & Services

            Balloons

            Business Details

            BBB File Opened:
            12/11/2007
            Years in Business:
            41
            Business Started:
            1/1/1983
            Business Started Locally:
            1/1/1983
            Business Incorporated:
            3/13/2001
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Greg French, Owner
            Contact Information

            Principal

            • Mr. Greg French, Owner

            Customer Contact

            • Mr. Greg French, Owner
            Additional Contact Information

            Fax Numbers

            • (847) 680-9250
              Primary Fax

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Have not been able to get in contact with Windy City to resolve an issue.We have an issue with this order, the cup came and it does not turn on it has burn marks where the batteries were not sure if it turned on sometime in transit but it does not work. Is it possible to receive a replacement, more than happy to sent his one back to you. Let me know if you would like pictures of it. Prior communication -Hello,I am reaching out for the second time to see if someone is able to assist with this issue? Thank you in advance, ***** On Jan 6, ****, at 7:46AM, ***************** wrote:?Hello - We have an issue with this order, the cup came and it does not turn on it has burn marks where the batteries were not sure if it turned on sometime in transit but it does not work. Is it possible to receive a replacement, more than happy to sent his one back to you. Let me know if you would like pictures of it. Thank you in advance, ***** On Dec 18, 2023, at 12:57PM, Windy City Novelties <*****************************************> wrote: Hello, ********************* Thank you for your order from Windy City Novelties. If you have any questions about your order please contact us at ********************************** or call us at ************** Monday - Friday, 8am - 5pm CST.Note: Orders placed after 2 PM CST or on the weekend / holiday will be shipped the following business day.Your Order DE-******-******-PTX Billing Information: Payment Method:********************* ********************************************************** ** Phone Number : ************ Credit Card Credit Card Number:******************* Payer Email :**************************** Shipping Information: Shipping Method:********************* ********************************************************** ** Phone Number : ************ Standard Ground (Up to 10 business days)Item Sku Qty Price Total LED Multi-Color String Light Cup LIT863EA 1 $5.95 $5.95 Sub Total $5.95 Shipping Cost(Standard Ground (Up to 10 business days))$9.99 Discount (On Subtotal)($0.60)Total $15.35

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            June c

            09/12/2022

            **************** was so rude! Would not give me a return free shipping label to return bubble guns, ordered bubble guns and lights from this company and the guns did not work ruined my daughter's birthday bubble party!! It would cost me more to ship back than the guns are even worth!!! **************** argued with me, telling me that I had to flip the bubble guns around and keep pushing the trigger over and over till it worked.i tried everything nothing worked! Do you know how heart breaking and stupid I felted when you have a little kid looking up at you so excited to get a bubble gun and you can't give it to them because it's junk and doesn't work!! Ruined the how magical atmosphere for the party! Will never order from there again!

            Local BBB

            BBB of Chicago & Northern Illinois

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