BBB Accredited Business Profile

Montway Auto Transport

Montway Auto Transport

(224) 300-5393

Montway Auto Transport

10 years in business
4740 N Cumberland Ave # 393
Chicago, IL 60656-4239
Fax Numbers
  • (224) 220-5128
Additional Phone Numbers
  • (224) 220-0221
  • (888) 666-8929
  • (888) 666-8929
Additional Email Addresses
  • claims@montway.com
  • info@montway.com
BBB File Opened: 08/29/2007
Business Started: 06/01/2006
Business Started Locally: 06/01/2006
Business Incorporated: 06/08/2007 in IL
Type of Entity
Corporation
Business Management
  • Mr. Mihail Mihaylov, CEO & President
  • Mr. Dimitre Kirilov, General Manager
Business Category
  • Auto Transporters & Drive-Away Companies
  • NAICS: Specialized Freight (except Used Goods) Trucking, Local
  • Auto & Truck Brokers
  • Vehicle Transport Services

Additional Information
  • Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Kathy R. at claims@montway.com or 224-300-5393 Please understand that you can file a complaint with the BBB now or at any time during this process. It is our ...
  • Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Kathy R. at claims@montway.com or 224-300-5393

    Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Montway Auto Transport will resolve this situation for you in an expedient manner.

Products & Services
Montway Auto Transport is a car shipping company providing services from/to every city nationwide. Montway Auto Transport provides all types of auto transport services including door-to-door car shipping both enclosed and expedited.
Service Area
All 50 states in The U.S.A.
Alternate Business Names
  • Montway, Inc
Refund & Exchange Policy: 
The option to cancel a shipping order is available at any time, at no cost and with no cancellation fees as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). The amount paid will be refunded in full.

Refunds will be processed within 48 business hours of the cancellation request.

Cancellation of an order must be submitted in writing via email sent to info@montway.com. Montway, Inc. does not accept or honor cancellations made via phone call.

Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Montway, Inc. notifies Customer via email (the email provided at service booking).

Order(s) booked as "Discounted Cash Price" - partial payment required:

If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), the partial payment will not be refunded as our services have been rendered when a Carrier (transporter) is assigned (dispatched).

Order(s) booked as "Regular Price" - full payment required:

If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199.00 will be assessed as our services have been rendered when a Carrier (transporter) is assigned (dispatched). The remaining balance will be refunded in full.

A+

Overview

Montway Auto Transport is an award winning car shipping company offering consumers the most convenient & affordable way to transport their vehicle from city to city across the US. Montway Inc is fully bonded, licensed and insured by USDOT & FMCSA.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Montway Auto Transport

Montway Auto Transport

BBB ACCREDITED SINCE 09/01/2007

Customer Review Rating:

80%
17%

Composite Score: