BBB Accredited Business Profile

Montway Auto Transport

Montway Auto Transport

(224) 300-5393

Montway Auto Transport

11 years in business
1400 E Touhy Ave
Des Plaines, IL 60018-3305
Fax Numbers
  • (224) 220-5128
Additional Phone Numbers
  • (224) 220-0221
Additional Email Addresses
  • claims@montway.com
  • info@montway.com
BBB File Opened: 08/29/2007
Business Started: 06/01/2006
Business Started Locally: 06/01/2006
Business Incorporated: 06/08/2007 in IL
Type of Entity
Corporation
Business Management
  • Mr. Mihail Mihaylov, CEO & President
  • Mr. Dimitre Kirilov, General Manager
Business Category
  • Auto Transportation
  • Auto Brokers
  • Vehicle Transport

Additional Information
  • Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Kathy R. at claims@montway.com or 224-300-5393 Please understand that you can file a complaint with the BBB now or at any time during this process. It is our ...
  • Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Kathy R. at claims@montway.com or 224-300-5393

    Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Montway Auto Transport will resolve this situation for you in an expedient manner.

Products & Services
Montway Auto Transport is a car shipping company providing services from/to every city nationwide. Montway Auto Transport provides all types of auto transport services including door-to-door car shipping both enclosed and expedited.
Alternate Business Names
  • Montway, Inc
Refund & Exchange Policy: 
The option to cancel a shipping order is available at any time, at no cost and with no cancellation fees as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). The amount paid will be refunded in full.

Refunds will be processed within 48 business hours of the cancellation request.

Cancellation of an order must be submitted in writing via email sent to info@montway.com. Montway, Inc. does not accept or honor cancellations made via phone call.

Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Montway, Inc. notifies Customer via email (the email provided at service booking).

Order(s) booked as "Discounted Cash Price" - partial payment required:

If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), the partial payment will not be refunded as our services have been rendered when a Carrier (transporter) is assigned (dispatched).

Order(s) booked as "Regular Price" - full payment required:

If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199.00 will be assessed as our services have been rendered when a Carrier (transporter) is assigned (dispatched). The remaining balance will be refunded in full.

Montway Auto Transport

Montway Auto Transport

BBB ACCREDITATION SINCE 09/01/2007

Customer Review Rating:

79%
19%

Composite Score: