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          Midas Auto Centers-Addison has 1 locations, listed below.

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            Business ProfileforMidas Auto Centers-Addison

            Auto Repair
            BBB accredited business

            Additional business information

            Additional Info:
            As of March 1st, 2009 all complaints for Midas International Corporation are retained at one report. Visit the following link to view this report: http://www.bbb.org/chicago/business-reviews/auto-repair-and-service/midas-international-corp-in-itasca-il-4966

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/5/1992

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            7/18/1995
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Started Locally:
            1/1/1956
            Accredited Since:
            12/5/1992
            Business Management
            • Mr. Anil Wadhwa, Owner
            Contact Information

            Principal

            • Mr. Anil Wadhwa, Owner

            Customer Contact

            • Mr. Anil Wadhwa, Owner
            Additional Contact Information

            Fax Numbers

            • (630) 775-1341
              Other Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/23/2022

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            My car was taken to Midas in ******* for an oil change as they have an ongoing BOGO free deal for oil changes. While making the appointment I specifically asked ***** will this be the free or chargeable oil change, to which he replied this is the free one. So I said thanks, just checking to make sure I dont need to send anyone with money. My car was taken to the shop around 12 oclock, after 3 hours, my sister receives a **** for $1,191.66 for a brake change and fluid flush and noted at the bottom of the receipt that I authorized this. I did not receive a call as I was working and the number in their system. And I did not authorize the maintenance. The owner then checked their history, proving that the suggested maintenance had been previously declined as well but will do nothing to assist with the faulty charges made on ***** Rs behalf. This is TERRIBLE business. And a rip off! How does anyone feel justified in looking at a young female and thinking oh Im going to completely rip her off today. This is sickening. As a business they should directly receive authorization from the owner. Our phone numbers are on record and an previous situations even when my car is taken their by other people I typically receive a call for authorization. This is not good business whatsoever.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kelli Uysaloglu

            08/02/2022

            2011 vehicle with 195k miles on it. Called, requested transmission flush by appt. We brought it in. The service person did not ask us if we've ever had any regular service done to the vehicle before starting the job. They did not say that if we did this service there's a chance to ruin the transmission. We are not mechanics and was unaware that if you Flush a vehicle that hasn't had regular service, that it would stir metal shavings around the transmission and ruin it. (I ****** it after the fact and this is the first thing that comes up). They did however, make recommendations on other services they could charge us for, on top of the transmission flush. We did take their recommendations seriously. So they do make suggestions/recommendations. Here we are two weeks later and the transmission is failing and Midas will not do anything to help us. They said that they don't ask questions about vehicles before starting work. I find that this company is very shady. It is a companies responsibility, that is in the ************ industry, to make recommendations on vehicle repairs. If I asked them to put oil in the gas tank would they...because I asked them to? NO. The transmission is being replaced for 3k at another shop and I am not very happy. PLEASE BE AWARE OF MIDAS

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