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          Logan Square Auto Repair has 1 locations, listed below.

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            Business ProfileforLogan Square Auto Repair

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/2010

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Logan Square Auto Repair has been operating since 1997, we have provided affordable foreign and domestic auto services designed to save you time and money. Located near the Logan Square area in Chicago Illinois, we utilize the latest equipment to service and inspect your vehicle. We want to establish a long-lasting relationship with you and will always make sure that you completely understand what will be done to your vehicle.

            Locally Owned and Operated:
            As a locally owned and operated full service Chicago auto repair shop, we can handle any sized job efficiently and affordably. We are committed to customer satisfaction and strive to be Chicago's first resource for automotive repair. In addition to those unexpected repairs we also provide preventative or factory recommended maintenance. We are also happy to arrange a rental car for you with Enterprise Rent-A-Car, should the need arise.

            Business Details

            BBB File Opened:
            9/20/1999
            Years in Business:
            26
            Business Started:
            11/1/1997
            Business Started Locally:
            11/1/1997
            Business Incorporated:
            11/21/1997
            Accredited Since:
            8/1/2010
            Type of Entity:
            Corporation
            Related Businesses
            Business Management
            • Mr. Nabor Romo, Manager
            • Mr. Manfred Lopez, President
            Contact Information

            Principal

            • Mr. Nabor Romo, Manager
            • Mr. Manfred Lopez, President

            Customer Contact

            • Mr. Nabor Romo, Manager
            Additional Contact Information

            Fax Numbers

            • (773) 772-1368
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/18/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I took my car in for several lights on the dashboard - engine, etc. - for three weeks they held it and every time I called I received a different answer about what was wrong. First it was my brakes, then my alignment, then my diesel converter, then my filter, then they told me none of that was wrong at all and they were using my car to teach a class on diagnostics. I got it back three weeks later after 12 calls in which no one gave me straight answers. When I got it back, none of the buttons on my steering wheel worked, my horn was out, my wheel clicked, and my airbag on the drivers side had obviously been deployed and stuffed back into the wheel. When I called to tell them this after picking it up they assured me it would be free to fix. When I dropped it off they told me since my airbag light had been on when I came in, they would charge me full price for everything. They kept it for another two weeks and many calls. I paid $1300 for them to change the airbag igniter and tell me everything was fixed, only to find out that the cruise control and horn still dont work. They will not discuss with me and remain ********** was my fault even though they have charged me $1500 overall to have a car that is still in worse shape than when I brought it in. Truly I have never had such a terrible experience with a business of any kind. Do not take your car there under any circumstance. even if they were capable of fixing it, they would overcharge you and keep it for weeks.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kyle C

            06/11/2023

            They threatened physical violence against me to overcompensate their ability to problem solve

            Local BBB

            BBB of Chicago & Northern Illinois

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