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          Midas Auto Service Experts West Chicago has 1 locations, listed below.

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            Business ProfileforMidas Auto Service Experts West Chicago

            Auto Repair
            BBB accredited business

            Additional business information

            Additional Info:
            As of March 1st, 2009 all complaints for Midas International Corporation are retained at one report. Visit the following link to view this report: http://www.bbb.org/chicago/business-reviews/auto-repair-and-service/midas-international-corp-in-itasca-il-4966

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/1/1956

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            7/18/1995
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Started Locally:
            1/1/1956
            Business Incorporated:
            6/28/1994
            Accredited Since:
            1/1/1956
            Type of Entity:
            Corporation
            Business Management
            • Mr. Jerry Creamer, Owner
            Contact Information

            Principal

            • Mr. Jerry Creamer, Owner

            Customer Contact

            • Mr. Jerry Creamer, Owner
            Additional Contact Information

            Fax Numbers

            • (630) 876-1773
              Other Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            On Monday, July 3rd my son took a family car (Rav4) for an alignment, on the recommendation of Discount Tires. We ended up needing a rear shock replacement.Midas charged 3x the going rate - quoting completely fictitious # of labor hours - for the repair. We paid ~$500 rather than the $150 it should have cost and the repair was done in an hour (not the FIVE hours of labor on which they based the charge). Then the rest of the lies started. Our newly installed struts were "bad" and "dangerous". Struts have a limited # of bolt placements; it's virtually impossible to "place" one incorrectly and these are absolutely picture perfect. A highly qualified mechanic has since looked at the vehicle and suggested that these UNETHICAL folks were either intentionally trying to mislead us or thought they could price ***** us some more or were simply idiots. (I vote for all 3.)In the short time I was at their shop I heard them mislead and even berate OTHER customers. Then my son asked for the readout from the alignment, and was told "it's all in the green". Seriously? I want the report. "Our printer isn't hooked up" sure sounds a whole lot more like misleading and unethical behavior. Having the alignment report is a more than reasonable expectation.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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