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          Midas Auto Service Experts-Countryside has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforMidas Auto Service Experts-Countryside

            Auto Repair
            BBB accredited business

            Additional business information

            Additional Info:
            As of March 1st, 2009 all complaints for Midas International Corporation are retained at one report. Visit the following link to view this report: http://www.bbb.org/chicago/business-reviews/auto-repair-and-service/midas-international-corp-in-itasca-il-4966

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/5/1992

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            1/22/1991
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Started Locally:
            1/1/1956
            Business Incorporated:
            12/14/2005
            Accredited Since:
            12/5/1992
            Type of Entity:
            Corporation
            Business Management
            • Mr. Sunil Trehan, Owner
            Contact Information

            Principal

            • Mr. Sunil Trehan, Owner

            Customer Contact

            • Mr. Sunil Trehan, Owner
            Additional Contact Information

            Fax Numbers

            • (708) 352-3401
              Other Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/10/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I had an appointment with **** the manager at Midas in Countryside on 4/29/23 at 8:30am to have a 3M Headlight Restoration performed. I clearly asked **** and ***** if they could keep my hood open during the treatment to protect my hood from damage. I was told that my hood had to be closed because the treatment could not get onto my engine as it would cause damage. Instead **** and ***** used painters tape on my hood and headlights during the treatment. I had been waiting for three (3) hours before I was told that my headlights were not coming as clear as they would have liked and that they were ordering more pads to be delivered to try to complete treatment. Finally, a total of four (4) hours I waited before my car had been completed and when it was released back to me, it was outside in the parking lot pouring rain. ***** and **** stated that they were not happy with how the treatment took on my "right headlight" and that it was very foggy and dull. **** told me that if I wanted to purchase a new headlight and bring it back to his shop he would install the headlight for free. I was not aware of the condition of my headlights as I grove off home in the storm. When the weather had cleared up, is when I noticed all the "Damage" that had been done to my car. The damages were my driver headlight now is white/chalking and foggy when this was my good headlight before treatment, the paint around my headlights had been taken off down to the metal along with my paint gloss being removed in various places around my hood and front bumper. **** and ***** were well aware of the damage they had done to my vehicle which is why they released it in a rain storm to cover it up. I have since taken my car to ****** Auto Collision for an estimate for repairs. I want to be reimbursed for Midas ***** ****** Auto Collision repairs and Rental car for week of repairs.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ivan E

            09/09/2023

            went to this Midas to get my brakes changed because they are under warranty. I chose this Midas because the one in Berwy,** tried to rip me off (see my previous review). Once again this Midas told me I needed new rotors, mind you I changed these rotors less than 2 weeks ago because the previous Midas tried to rip me off. Before I told them my rotors were new I asked them to show me whats wrong with them. the mechanic and ***** (guy at the desk) tried to say that the rotors were used up and old without even taking my tire off. I personally bought these rotors and changed them myself. what a joke. please avoid them at all cost!!! Im completely done with midas. i cant imagine how many people they rip off

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