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          Marvin's Auto Service, Inc. has 1 locations, listed below.

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            Business ProfileforMarvin's Auto Service, Inc.

            Auto Repair

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Get your vehicle back on the road safely with auto services such as front-end repair and muffler replacement, as well as maintenance options including oil changes and tire rotations, from Marvin's Auto Service! Each of our technicians has a minimum of 10 years' experience which ensures you'll receive high-quality work at a fair and affordable price.

            Products & Services

            General repairs and services such as:

            Alignments and steering
            Battery checks
            Brake replacement
            Check engine light
            Front end repair
            Generators, starters, alternators
            Heating and air conditioning services

            Offering services on several makes and models, Marvin's Auto Service guarantees all work performed by our family-owned and -operated team! The length of the warranty is dependent upon the area serviced.

            Business Details

            BBB File Opened:
            10/23/1997
            Years in Business:
            28
            Business Started:
            2/1/1996
            Business Started Locally:
            2/1/1996
            Business Incorporated:
            7/10/2000
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:30 AM - 7:00 PM
            T:
            8:30 AM - 7:00 PM
            W:
            8:30 AM - 7:00 PM
            Th:
            8:30 AM - 7:00 PM
            F:
            8:30 AM - 7:00 PM
            Sa:
            9:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Marvin Hernandez, Owner
            Contact Information

            Principal

            • Mr. Marvin Hernandez, Owner
            Additional Contact Information

            Fax Numbers

            • (773) 654-1830
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I had my clutch replaced with ******. From the beginning, I told him that something was not right, second gear ws not shifting correctly. It would pop out of second gear or grind when shifting into second gear. He gave me several excuses as to why the gears were not changing correctly. First he told me that the lube needed to move through the cables and I needed to wait 4 months for it to correct it self... then he told me that I needed a synchronizer so that the gears would change properly, he told me he would order one, he never did. He would dismiss me and tell me he would get back to me. It's been close to a year when I had this work done and my car is still not working properly. When he did the repairs on my clutch, he also disconnected my windshield fluid dispenser, I told him it was not working, without looking at it, he told me that motor was burnt out and needed to be replaced. I told him about my heater was also not putting out heat, he told me that I needed fluid to get the heat back. I got tired of his excuses, so I took my car to another mechanic, there, they discovered that the wipers and heater had not been connected, after connecting back up, they started working again. They were never connected back properly. I spent money on repairs that were unnecessary. He should've been aware of these mistakes he made. My car is still not running properly. Second gear is still a problem and I fear that if this is not fixed properly it will cause more damage. I do not want to return to ******'s as he does not know what he is doing and I am not comfortable going back to him. I would like a refund so that I can take my car to another mechanic who can do the proper repairs.

            Customer Reviews

            0 Customer Reviews

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            BBB of Chicago & Northern Illinois

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