BBB Accredited Business Profile

Bridgestone Retail Operations, LLC

Bridgestone Retail Operations, LLC

Bridgestone Retail Operations, LLC

117 years in business
Headquarters
333 E Lake St
Bloomingdale, IL 60108-1196
Additional Phone Numbers
  • (800) 367-3872
  • (800) 440-4167
BBB File Opened: 11/01/1976
Business Started: 01/01/1900
Business Started Locally: 01/01/1900
Business Management
  • Mr. Thomas Kashur, Senior Customer Retention Specialist
  • Ms. Jessi Blake, Senior Claims Specialist
Business Category
  • Auto Repair & Service
  • NAICS: Tire and Tube Merchant Wholesalers
  • Battery Repairing & Rebuilding
  • Shock Absorbers
  • Tire Dealers
  • Auto Inspection Stations
  • Brake Service
  • Mufflers & Exhaust Systems
  • Tire Retread & Repair
  • Towing - Automotive
  • Auto Parts & Supplies - Wholesale & Manufacturers
  • Battery Supplies
  • Tire Distributors & Manufacturers

Products & Services
This company offers Automotive Tire and Service. According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.
Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Alternate Business Names
  • Firestone Complete Auto Care-Norridge
  • Firestone Tire & Service Centers
  • Expert Tire
  • Tires Plus
  • Wheel Works
  • Firestone Complete Auto Care Centers
  • Bridgestone/Firestone
  • Firestone Complete Auto Care and Tires Plus Stores
  • Firestone Complete Auto Care

BBB accredited business

A-

Government Action

California Bureau of Automotive Repair Reaches Settlement in Bridgestone/Firestone Case

Per a press release dated July 7, 2016, the California Bureau of Automotive Repair (BAR) has entered into a Global Stipulated Settlement agreement with the 22 Bridgestone/Firestone shops located throughout the state that were accused of fraud and making untrue or misleading statements or records during undercover operations conducted by BAR between 2013 and 201... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bridgestone Retail Operations, LLC include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Bridgestone Retail Operations, LLC

Bridgestone Retail Operations, LLC

BBB ACCREDITATION SINCE 03/15/1988

Customer Review Rating:

92%

Composite Score: