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Find a Location

Bartel's Auto Clinic has 1 locations, listed below.

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    Business ProfileforBartel's Auto Clinic

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    190 S. Gary Ave, Carol Stream, IL 60188-2018
    BBB File Opened:
    8/24/1992
    Years in Business:
    44
    Business Started:
    9/1/1979
    Business Started Locally:
    9/1/1979
    Type of Entity:
    Corporation
    Business Management
    • Mr. Patrick Bartel, President
    Contact Information

    Principal

    • Mr. Patrick Bartel, President

    Customer Contact

    • Mr. Patrick Bartel, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had my carbrought in for a low battery. It did not have enough power for the starter to start the engine but the lights radio ect still came one. I wasnot home so I had the car towed in. 2 days later the car was completed. I came in to pick up my car and none of the headlights came on when I unlocked the car which I thought was weird. I got in the car and seen the lights were turned to off and I thought maybe that was why they didn't come on. I started to drive the car and could hear the cars next to me driving rather loudly and saw my rear windows was slightly opened. I tried to close it to find out the power windows were not working for any window. I then came to a turn and tried my signals to find that those were not working either. I pulled over and checked my headlights again and they were still off. I called the business back and told them they had burned out my footwell module. They insisted the car came in With no power and it was not their fault however they had enough power to put a window down slightly which ****** told me is what they normally do when bringing a car in. It had enough power when my car got there, they serviced the car and then after they fried the very expensive footwell module that they have no idea how to replace, they claim they have no way of creating the problem. Told me they had proof my cat had no power when brought in but wouldn't show me anything but the piece of paper saying "no power dead battery"

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Marco E

    1 star

    01/15/2024

    Yo pienso que como solo voy por cambios de aceite no checaron mi vehculo bien y por eso tuve ese problema en mi carro.Supuestamente el mecnico checo la banda serpiente en su check list pero no lo hizo fsicamente y la banda no serva.. y alos 2 **** la banda se rompi y averiando el tensionador estando yo manejando el carro...Por eso me voy a quejar por qu pudo aver Sido peor por su negligencia.

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    BBB of Chicago & Northern Illinois

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