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Find a Location

A-Tire County Service, Inc. has 1 locations, listed below.

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    Business ProfileforA-Tire County Service, Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    363 N. Cedar Lake Rd., Round Lake, IL 60073-2889
    BBB File Opened:
    12/21/1990
    Years in Business:
    64
    Business Started:
    1/1/1960
    Business Started Locally:
    1/1/1960
    Business Management
    • Mr. Michael Kohlmeyer, President
    • Ms. Danette Kohlmeyer, Secretary/Treasurer
    Contact Information

    Principal

    • Mr. Michael Kohlmeyer, President

    Customer Contact

    • Mr. Michael Kohlmeyer, President
    Additional Contact Information

    Fax Numbers

    • (847) 546-7663
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    $2,285.14 on 10/5/2023 paid in cash.1) I was not allowed to pay by credit card with the hidden fee only seen when entering the local shop.2) I was not properly waived the towing for non-emergency services of repair of my vehicle thus the repair shop acts deceptively with two different entities as a concern for a cash business only as seen with the hidden credit card fees.3) I was not given a proper free diagnostic evaluation after a complete brake repair.4) My brake repair was completed but because the vehicle is a 4x4 that I believe the repairs could be good for a standard 2x4 but eventually the brakes seem to experience a leak and thus result in complete brake failure. This was not repaired even if the full brakes were repaired and thus the front brakes were brand new prior but the concern was still unable to be evaluated why I had new brakes and the shop newer brakes did not resolve this concern as to simply just install new brakes without questioning the first brake inconsistency. 5) I would like warranty repairs but I was deceived when the tow mechanic overrided my concern that this was a complete brake failure due to no brake fluid thus tried to incorporate hidden costs in this warranty repair without notice to myself who ordered for warranty repair. I essentially had to make sure the tow pulls in the vehicle instead of driving the vehicle thus when I called they did not provide a tow mechanic with proper orders to pull in the vehicle as to deceptively cancel my ability to receive warranty repair due to deceptive business practices of a tow company and a repair shop company. I would like to receive warranty of the repair but from my standpoint I do not believe they can provide a proper warranty detail on these brakes if the brakes are generally brand new thus I would like to be given the ability to allow the manufacturer dealership **** to make an inspection and repair the brakes thus be reimbursed in full or recognize negligence if found by ****.

    Customer Reviews

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