This Business Is Not BBB Accredited

Direct Auto Insurance Company

Direct Auto Insurance Company

(312) 568-4500

Direct Auto Insurance Company

12 years in business
515 N State St
Ste 2000
Chicago, IL 60654-4865
Additional Email Addresses
  • majoseph@mydirectauto.com
Additional Website Addresses
BBB File Opened: 05/16/2007
Business Started: 01/01/2006
Business Started Locally: 01/01/2006
Type of Entity
Corporation
Business Management
  • Claribell Miranda, Claims Department Supervisor
  • Mr. Joseph Fitzgerald, President
  • Ms. Melissa Joseph, Vice President
  • Mr. Mike Torello, Claim Manager
Business Category
  • Auto Insurance
Additional Information
  • Consumers please take note: The Direct General Group of Companies, Nashville, TN, which includes: Direct General Insurance Agency, Inc. d/b/a Direct Auto Insurance and d/b/a Direct Auto & Life Insurance, Direct Insurance Company, and Direct General ...
  • Consumers please take note: The Direct General Group of Companies, Nashville, TN, which includes: Direct General Insurance Agency, Inc. d/b/a Direct Auto Insurance and d/b/a Direct Auto & Life Insurance, Direct Insurance Company, and Direct General Insurance Company, is not related in any way to Direct Auto Insurance Company (NAIC# 12721), headquartered in Chicago, IL.

F

Mail Returned

Mail sent to the business on 12/06/2017 was returned by the U.S. Postal Service as Moved Left No Address.

Government Action

Attorney General’s Settlement Ends Discriminatory Practices Against People with Disabilities

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted

On August 2, 2017

Attorney General Lisa Madigan today announced a settlement with Direct Auto Insurance Company over allegations that the company discriminated agains... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Direct Auto Insurance Company include:

  • 121 complaint(s) filed against business
  • Failure to respond to 101 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Direct Auto Insurance Company

This Business Is Not BBB Accredited

Direct Auto Insurance Company

Customer Review Rating:

100%

Composite Score: