This Business Is Not BBB Accredited

The Import Auto Gallery

The Import Auto Gallery

(630) 458-4450

The Import Auto Gallery

8 years in business
754 Annoreno Dr
Addison, IL 60101-4316
Fax Numbers
  • (630) 458-4454
Additional Email Addresses
  • ed@theimportautogallery.com
  • perry_szot@yahoo.com
BBB File Opened: 05/03/2012
Business Started: 05/18/2009
Business Started Locally: 05/18/2009
Business Incorporated: 05/18/2009 in IL
Type of Entity
Limited Liability Company
Business Management
  • Ms. Danielle Slando, Office Manager
  • Mr. Tony Fontela, Owner
  • Mr. Perry Szot
Business Category
  • Auto Dealers - Used Cars
  • NAICS: Used Car Dealers
  • Auto Dealers - Antique & Classic
  • Auto Dealers - Hybrid Vehicles

Revoked BBB accredited business

B-

Pattern of Complaint

A recent review of consumer complaints filed with the BBB of Chicago and Northern Illinois against The Import Auto Gallery delineates a pattern of consumer allegations.

In their complaints, consumers verbally agreed to a car with no issues & signed a deal that promised necessary repairs to be completed by a certain date, however, repairs did not occur. Further, when attempting to get a refund, it was not received by the date stated. Some allege... Read More

Overview

Import Auto Gallery is an auto dealership specializing in used cars of a variety of makes and models. This company serves the northwest suburbs of Chicago, including Villa Park, Lombard, Glendale Heights, Glen Ellyn, Bloomingdale, Medinah, Roselle, Itasca, Wood Dale, Bensenville, Franklin Park, Northlake, Stone Park, Berkeley, Bellwood, Hillside, Elmhurst, Oakbrook Terrace, Carol Stream, Elk Grove Village, Rosemont, Schiller Park, Wheaton, Winfield, Schaumburg, Rosemont, Norridge, River Grove, Elmwood Park, Des Plaines, and Melrose Park. This company sells used cars, both foreign and domestic. Cars range in model year from 1954 to 2013 and includes cars from Acura, Audi, Austin Healy, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Hummer, Hyundai, Infiniti, Jaguar, Jeep, Land Rover, Lexus, Lincoln, Maserati, Mercedes-Benz, MINI, Mitsubishi, Nissan, Oldsmobile, Pontiac, Porsche, Saab, Scion, Subaru, Toyota, and Volkswagen. Cars range in price from under $5,000 to over $45,000, and vary in mileage from under 20,000 to over 80,000. Both manual and automatic transmission are available.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for The Import Auto Gallery include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Import Auto Gallery

This Business Is Not BBB Accredited

The Import Auto Gallery

Customer Review Rating:

20%
80%

Composite Score: