This Business Is Not BBB Accredited

Car Outlet

Car Outlet

(773) 267-7800

Car Outlet

17 years in business
4156 N Western Ave
Chicago, IL 60618-2833
Additional Phone Numbers
  • (847) 697-2200
  • (888) 287-1572
Additional Email Addresses
BBB File Opened: 06/04/2003
Business Started: 05/01/2000
Business Started Locally: 05/01/2000
Business Management
  • Mr. Thomas Seymour, Associate General Counsel
  • Mr. Andrew Deluca, Attorney
Business Category
  • Auto Dealers - Used Cars
  • NAICS: Used Car Dealers

Products & Services
This company offers Used auto dealer


Pattern of Complaint

A recent review of BBB complaints has delineated a pattern of consumer allegations against Car Outlet.

In their complaints, consumers allege that:

- They began having issues (oil leaks, check engine lights, water leaks, etc.) within the first 6 months of possession.

- The business would not do anything to correct the issue(s).

On September 6, 2016, Car Outlet provided the following revised plan of action currently in place:

Car Outlet claims to s... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Car Outlet include:

  • 27 complaint(s) filed against business
  • Failure to respond to 8 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Car Outlet

This Business Is Not BBB Accredited

Car Outlet

Customer Review Rating:


Composite Score: