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            Business ProfileWorld Kia Joliet

            New Car Dealers
            BBB accredited business

            Contact Information

            2525 W Jefferson St

            Joliet, IL 60435-6430

            Visit Website
            (866) 586-6472

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            Customer Reviews

            4.64/5

            Average of 218 Customer Reviews

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            Customer Complaints

            75 complaints closed in last 3 years

            20 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/2015

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            World Kia Joliet sells new and certified Kia models and pre-owned vehicles from various manufacturers. World Kia Joliet also has a service department equipped to handle many current car make and model. World Kia Joliet serves the entire Joliet community including the southwestern Chicago suburbs of Aurora, Blue Island, Bolingbrook, Braidwood, Chicago Heights, Coal City, Crest Hill, Elwood, Fairmont, Frankfort, Homewood, Kankakee, Lockport, Manhattan, New Lenox, Tinley Park, Wilmington, Shorewood, Plattville, Naperville, Matteson, Plainfield, Plano, Oak Lawn, Orland Park, Oswego, Romeoville, and Yorkville. World Kia Joliet offers auto service and oil changes for all cars sold. Our services also include courtesy transportation, service for alignment, battery service, brakes, coolant flushes, inspection, power steering, tire rotation, transmission, tune-ups, and much more.

            Business Details

            Location of This Business
            2525 W Jefferson St, Joliet, IL 60435-6430
            BBB File Opened:
            7/6/2015
            Years in Business:
            9
            Business Started:
            3/13/2015
            Business Started Locally:
            3/13/2015
            Business Incorporated:
            3/13/2015
            Accredited Since:
            8/1/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            44
            Alternate Business Name
            • World Automotive Joliet LLC
            Related Businesses
            Business Management
            • Mr. Scott Falcone, Owner
            • Ms. Rena Falcone, Corporate Manager
            Contact Information

            Principal

            • Mr. Scott Falcone, Owner
            • Ms. Rena Falcone, Corporate Manager
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            75 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Purchased a vehicle and was promised parts upon purchase. I'm disabled had surgery and wasn't able to walk n come in to get parts replaced. I called and informed the salesman and he said ok. I called for new repair date but never got a call back. I left several messages but no response. Finally I got in touch with the manager and they stated after 30 days no repairs as well as the parts were never ordered
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            Read 74 More Complaints

            Customer Reviews

            218 Customer Reviews

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            Most Recent Customer Review

            Luis B

            04/18/2024

            The worst place EVER to purchase a vehicle. They dont care about their customers tgey only care about saving every *****. They promised to clean and detail my car b4 picking up as well as adding some gas to it. They did neither!!!Then were surprised that i complained when they had the car for 5 days b4 i picked it up. I highly recommend never purchaing a vehicle at this place of buisness
            Read 217 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

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