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          Webb Chevy Oak Lawn has 1 locations, listed below.

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            Business ProfileforWebb Chevy Oak Lawn

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            26 complaints closed in last 3 years

            10 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/26/2000

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Chevrolet Automobile Dealer - New Vehicle Sales, Used Vehicle Sales, Auto Repair, Parts and Accessories

            Products & Services

            Automobiles

            Business Details

            BBB File Opened:
            3/29/2000
            Years in Business:
            24
            Business Started:
            1/17/2000
            Business Started Locally:
            1/17/2000
            Business Incorporated:
            9/30/1999
            Accredited Since:
            4/26/2000
            Type of Entity:
            Corporation
            Alternate Business Name
            • Webb Cars
            • Webb Chevrolet
            • Webb Chevrolet, Inc.
            Related Businesses
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:30 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Ms. Kelly Roberts, President
            Contact Information

            Principal

            • Ms. Kelly Roberts, President

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            26 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            Bought a 2016 ******* Elantra on 2/22/24. When I test drove it I told them the front brakes were going all the way down to the floor and needed to be replaced. They said front brakes and rotors were new. they also said the back brakes were replaced also. I dont believe that if the front brakes are not good the back are too. I drove home that night same thing brakes going down to the floor. Drove it to work on 2/23/24 and car front brakes was still going down to the floor and the car was shaking. Called Saturday to try and speak with someone and no one called me backed. Went up to **** on Monday the 26th and was told someone will call me cause no one was there to assist me. When I did get a call back I was told I had to speak with the Manager in Service to see if they would replace the brakes but no guarantee they would. Called today 2/27/24 all managers in a meeting and someone will reach out. Im getting the run around. I havent had this car a week only a few day and they are not willing to help. I want the front brakes and Rotors replaced.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rita M

            1 star

            03/14/2024

            I got my car tow into Chevy dealer engine light was coming on we thought it might need a tune up ended up paying 4700 dollars when we walked out I had to use 6 check cards to get my car back. They did something to my car I do believe. One I thought they take off diagnostic if you get the job done threw them two my husband stated they told him it would cost ******************************************************************************** *******. Then when I said something about it they said well we record phone calls so I told them to forward the recordings. Now the first recording you cant even hear who the gentleman is speaking to but they said thats my husband and the price he said was 4900. Then on the other two recording you can her my husband very clearly so they did something with the recording to send to me. I also looked at my bill and how did it come from 4300 to 4900 and when I got there I paid 4700 with no discounts Ive asked to talk to owner but they refused to let me I will never go back here or give them my business again.

            Local BBB

            BBB of Chicago & Northern Illinois

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