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          River Front Chrysler Jeep, Inc has 1 locations, listed below.

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            Business ProfileRiver Front Chrysler Jeep, Inc

            New Car Dealers
            BBB accredited business

            Contact Information

            200 Hansen Blvd

            North Aurora, IL 60542-8920

            Visit Website
            (630) 907-1700

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/2007

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            200 Hansen Blvd, North Aurora, IL 60542-8920
            BBB File Opened:
            11/3/2004
            Years in Business:
            35
            Business Started:
            2/1/1989
            Business Started Locally:
            2/1/1989
            Business Incorporated:
            1/13/1989
            Accredited Since:
            2/1/2007
            Type of Entity:
            Corporation
            Business Management
            • Mr. William McSkimming, President
            • Cindy Vasquez, Office Manager
            Contact Information

            Principal

            • Mr. William McSkimming, President

            Customer Contact

            • Cindy Vasquez, Office Manager
            Additional Contact Information

            Fax Numbers

            • (630) 907-1130
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased a pre-owned pickup truck on 11/10/23 from River Front Jeep for $30,310, down payment of $20,000. Began experiencing Powertrain Issues within 200 miles and 20 days from purchase. Dealer provided a 3 Month/3,000 Mile Powertrain warranty which they put forward as a selling point. Dealer is locked in dispute with their Warranty Provider over who is responsible for the repairs. Repairs needed are agreed upon by all parties. My request is a date by which I can expect to have the repairs completed and a loaner vehicle in the mean time. This has dragged on for two months.
            Read 13 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Zane W

            04/27/2023

            I purchased a Jeep from Riverside in ************ on 5/15/************* the vehicle home (I live 34 miles away) the vehicle kept acting like it was going to stall. Once home I called my sales person and he asked that I bring the vehicle back to be looked at the next day, which I did. Went back the following day and picked up the vehicle it still acted though it was going to stall but I ignored it as I rarely drive. I called the service department a few months later as it was getting worse and he could not find record of me bringing my Jeep in for service. Apparently no one looked at the vehicle because I called the service manager and he stated my Jeep had never been brought in which I find odd as they had it over night. It continued to get worse I brought it in for repairs and the dealership (who in my case sold me a LEMON) would not offer assisting with a bill totaling $1730.27 BEWARE OF THIS DEALERSHIP. This system forces a star rating which they do not deserve

            River Front Chrysler Jeep, Inc Response

            05/01/2023

            When the customer came back the next day ************ checked the vehicle over and everything was working properly. Before the vehicle was sold it had gone through a compete inspection. The only other time the customer was back in our store was almost 2 years after his purchase.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

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