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Find a Location

Loeber Motors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Loeber Motors, Inc.

      4255 W Touhy Ave Lincolnwood, IL 60712-1933

      BBB Accredited Business
    • Loeber Motors, Inc.

      7101 N Lincoln Ave Lincolnwood, IL 60712-2246

      BBB Accredited Business

    Business ProfileforLoeber Motors, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/14/2016

    Years in Business: 88

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Since our humble beginnings in the mid-1930s, our focus has been to meet and exceed the expectations of luxury car shoppers in the Chicagoland area by providing a memorable dealership experience. From the pristine Mercedes-Benz and Porsche vehicles in our showroom to our team of specialists, we are willing to lend a helping hand in every facet of luxury car ownership.

    Products & Services

    New & Pre-Owned Luxury Cars, Cars, Trucks, Vans, Auto Parts

    Business Details

    This is a multi-location business.

    Find a Location

    Loeber Motors, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Loeber Motors, Inc.

        4255 W Touhy Ave Lincolnwood, IL 60712-1933

        BBB Accredited Business
      • Loeber Motors, Inc.

        7101 N Lincoln Ave Lincolnwood, IL 60712-2246

        BBB Accredited Business
      Location of This Business
      4255 W Touhy Ave, Lincolnwood, IL 60712-1933
      BBB File Opened:
      9/26/2003
      Years in Business:
      88
      Business Started:
      1/1/1936
      Business Incorporated:
      10/22/1946
      Accredited Since:
      11/14/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Loeber Porsche
      • Smart Center Chicago
      Business Management
      • Mr. Michael Loeber, President/Owner
      • Ms. Jen Koller, Controller
      Contact Information

      Principal

      • Mr. Michael Loeber, President/Owner
      • Ms. Jen Koller, Controller

      Customer Contact

      • Ms. Jen Koller, Controller
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      June 27th 2023 Loeber sold me a 997-561-021-01 $2,562.26 part and the part was installed by my mechanic E&J when the part failed Loeber tried to install a new unit 3 times and was unable to complete the repair they reimbursed me for only the labor but not the original coast of the part. They said they already spent enough on trying to do the repair and parts installed and lost enough money. The part was removed from the car by another shop and sent back to Loeber in hope they would refund or give me one more unit that can be installed by a different Porsche dealer that wound up doing the repair and charging me for that same repair part again. They also refused to send the other Porsche dealer the part back that the other dealer would have replaced under warranty. I have reached out to Loeber many times and also has the mechanic I used originally but Loeber stopped returning m calls.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dm G

      1 star

      02/10/2024

      I worked for two days with a sales rep named ****** to purchase a 2023 EQB. She had given me a video tour of the car recived all my and my wife's personal information (DL #, adress, Phone #) etc. and said she would preapre the bill of sale immediately. I stepped away from the phone for two hours to arrange financing through USAA, which by the way was excellent! When I called back she told be the car was sold but she could put me in another one. Needless to say I was a bit upset. This sounds like to typical bait and switch. Her boss *** was less than helpful not to mention rude.I am stunned that Mrecedes-Benz is associated with a dealership like this.I would recommend buyers to beware!

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