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          Jaguar Orland Park / Land Rover Orland Park has 1 locations, listed below.

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            Business ProfileJaguar Orland Park / Land Rover Orland Park

            New Car Dealers

            Contact Information

            8301 W 159th St

            Tinley Park, IL 60477-1220

            Visit Website
            (708) 864-4850

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            8301 W 159th St, Tinley Park, IL 60477-1220
            BBB File Opened:
            2/23/2010
            Years in Business:
            14
            Business Started:
            6/8/2009
            Business Started Locally:
            6/8/2009
            Business Incorporated:
            3/30/2009
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • International Kia Orland/Tinley Park
            • International Imports, LLC
            • International Autos Orland Park
            • Audi Orland Park
            • Volvo of Orland Park
            • Mini of Tinley Park
            • International Subaru
            • Laurel Jaguar of Tinley Park
            • International Volvo Orland Park
            • International Jaguar Orland Park
            • International Audi Orland Park
            • International Land Rover Orland Park
            • International Audi Tinley Park
            • International Volvo of Tinley Park
            • International Land Rover of Tinley Park
            • International Jaguar of Tinley Park
            • International Audi of Tinley Park
            • Subaru Orland Park
            Business Management
            • Mr. Francis Gesualdo, Owner
            • Mr. Joe Chambers, Service Director
            • Mr. Jeff Bass, General Manager
            • Mr. Ralph Gesualdo, Owner
            Contact Information

            Principal

            • Mr. Francis Gesualdo, Owner
            • Mr. Ralph Gesualdo, Owner

            Customer Contact

            • Mr. Jeff Bass, General Manager
            Additional Contact Information
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My car has been in the shop for 1 year and 47 days(Jaguar, Land Rover of Orland Park) and still havent got my car back and still isnt fixed. This is the worse service I have ever been provided in my life. . Theyre rude with an attitude like Im bothering them when I call about my car. I call ever day and no answer or updates as to when my car will be *********** and ready. . The first six months it was part delays they claim. Then the battery. Then the thermostat. Replaced both still didnt fix issue. After that they stayed its the harness wirer but parts had order the wrong ones so that was another delay. Then they ask me call Land Rover North America because they didnt have no eta in the computer for the wires. I had to have my attorney call them. Then mysteriously the wires arrived in 24 hours after I had to pay an attorney to get involved After the wires were installed still didnt fix the problem. Then they said its the turbo. They replaced that still not working right. . And now they saying theyre waiting on some more harness wires and that they dont have a service writer and is in the process of hiring all new people because it was so many issues before. After a year its either they dont plan on fixing my car or not capable of fixing it properly. And if thats the case they need to say that and have my car sent to another license authorized dealership repair shop. There responds is Im driving a loaner car from them so just be patience. After a year and a month how much more patience Im suppose to have. I dont want a loaner. I want my car that Im paying large payments and insurance on. I dont think I should have to exhaust my funds getting legal representation just to get my car fixed properly. Can some one at the BBB please help me get my car fixed properly. Thank you.
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            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Safurat A

            01/27/2022

            It has been 4 months that my car has been at the dealership. They told me it was ready to go yesterday. I went to pick it up, but it is still have the aggressive jerk. Also I also saw a crack on my windscreen of my car which wasn't there when I dropped it.This car can not be fixed. I need something done ASAP. I think because I am a woman, I am being taken advantage of. I have been paying for a car that I only drove for less than 2 months . This is discrimination and a lawyer will probably need to get involved. I have been extremely patient.
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

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