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Find a Location

Gerald Nissan of North Aurora has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGerald Nissan of North Aurora

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/5/2017

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New Car Sales

    Used Car Sales

    Service and Parts

     

     

     

     

    Business Details

    Location of This Business
    213 Hansen Blvd, North Aurora, IL 60542-8923
    BBB File Opened:
    8/19/1992
    Years in Business:
    31
    Business Started:
    6/15/1992
    Business Started Locally:
    6/15/1992
    Business Incorporated:
    5/7/1997
    Accredited Since:
    5/5/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gerald Nissan of North Aurora, Inc.
    Business Management
    • Mr. Deen Collins, Partner
    Contact Information

    Customer Contact

    • Mr. Deen Collins, Partner
    Additional Contact Information

    Fax Numbers

    • (630) 907-2808
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a transmission issue they replaced my transmission under warranty. They failed to tell me about the class action lawsuit against nissan. I called them the same day they brought it back to me and they gave me another issue then my transmission went out again i contacted attorney general no help there an had to let my cat go i have 4 kids an one baby that almost died and now i am having no choice but to file bankruptcy
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noehmi G

    1 star

    10/07/2022

    I was sold a vehicle here with a very high interest and high payment even with having a co-signer. The next day I went back to return it because I knew that they had ripped me off. ***** convinced me that he had called another lender where they were able to approve me for a much lower interest rate and lower payment, a couple of days later I decided the car was not for me and I didnt want it and went back in to see what could be done. The salesman assured me that if I left the car I had purchased that a towing truck would take it back to my house and I would have to pay the towing truck he then said that my other option was to swap the car but that they had to find out from the bank if they would approve it. I remember the name of the bank they financed me with because I still had the contract papers with me and I called the bank to see what was all the fuss about and how long would it take to get an answer on a swapping of a car. The bank told me that they had no documentation from the dealers or any funds either that as of the moment I didnt have a loan with them just my application was on file when I asked what it said on their end as far as the interest rate and payment because I wanted to see if it matched with what I had signed and to my surprise it was completely different the interest was way higher and also the monthly payment from what ***** had offered and I had signed to they also said my application was denied. I was given a complete false contract with a huge lie just so that I would walk out the dealer and drive off the lot with the car, such a huge disappointment and waste of time with this place, all I keep getting is threats that the car will be towed back to the house but how when the car is legit still the dealerships & to top it off they had the nerve to still cash the check I gave them for a down payment after I had already returned the car back these people are just after peoples money they take full advantage of women shopping alone.

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