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          Crystal Lake Chrysler Jeep Dodge has 1 locations, listed below.

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            Business ProfileCrystal Lake Chrysler Jeep Dodge

            New Car Dealers

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Contact Information

            5404 S State Route 31

            Crystal Lake, IL 60012-3725

            Visit Website
            (815) 459-9000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Franchised Automobile Dealer-- New Chrysler Jeep Dodge Ram Dealer--  Used Car Sales

            Service and Parts Department

            Products & Services

            Cars, Trucks, SUV's, Mopar Parts, Extended Vehicle Service Contracts

            Business Details

            Location of This Business
            5404 S State Route 31, Crystal Lake, IL 60012-3725
            BBB File Opened:
            2/28/1991
            Business Started:
            2/14/1988
            Business Started Locally:
            2/14/1988
            Business Incorporated:
            1/2/1987
            Type of Entity:
            Corporation
            Business Management
            • Mr. Gary Rosenberg, President
            • Mr. Scott Rosenberg, Vice President
            Contact Information

            Principal

            • Mr. Gary Rosenberg, President

            Customer Contact

            • Mr. Gary Rosenberg, President
            Additional Contact Information

            Fax Numbers

            • (815) 459-3868
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/02/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            Purchased a 2011 Jeep Grand Cherokee from this dealership on 8-26-21. After the 30 day warranty the steering wheel continued to lock up while driving and since then the car has had a lot of electrical problems. This car is not safe to drive and my 18 year old son is the driver of this car. This car should have never been put on the lot for sale. We paid $13,500 for this car and have put over $3,000 in repairs to this car. The ** offered to buy it back for $9,000. This price is a slap in the face it is dangerous to drive. The company needs to buy back the car for the amount we paid for it or the amount I have in it to date which is $16,773.00. Attached is a spread sheet along with receipts.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Richard E.

            02/09/2022

            Bait and switch being done. Jeep Wrangler listed online for $48,000 and the window sticker also has $48,000 on it at the dealer. When I requested information on it they said it was $73,000 due to the options on it. The disclaimer online and the window sticker says that the $48,000 price includes all options. They are trying to get you to come in and then they tell you the truth. False advertising.

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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