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          Find a Location

          Alan Browne Chevrolet has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Alan Browne Chevrolet

              700 Pearson Dr Genoa, IL 60135-1365

            • Alan Browne Chevrolet

              PO Box 217 Genoa, IL 60135-0217

            Business ProfileforAlan Browne Chevrolet

            New Car Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers New auto sales & auto repair

            Business Details

            This is a multi-location business.

            Find a Location

            Alan Browne Chevrolet has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Alan Browne Chevrolet

                700 Pearson Dr Genoa, IL 60135-1365

              • Alan Browne Chevrolet

                PO Box 217 Genoa, IL 60135-0217

              BBB File Opened:
              6/24/2010
              Years in Business:
              66
              Business Started:
              1/19/1958
              Business Started Locally:
              1/19/1958
              Business Incorporated:
              8/8/1950
              Type of Entity:
              Corporation
              Alternate Business Name
              • Alan Browne Chevrolet, Inc.
              Related Businesses
              Business Management
              • Mr. Alan Browne, Co-Owner
              • Mr. Phillip Harris, Owner
              Contact Information

              Principal

              • Mr. Alan Browne, Co-Owner
              • Mr. Phillip Harris, Owner

              Customer Contact

              • Mr. Phillip Harris, Owner
              Additional Contact Information

              Fax Numbers

              • (815) 784-2514
                Other Fax

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              On 1/2/23 I went in to Alan Browne chevrolet in *****,** to get my 2015 silverado **** repaired. While waiting I talked to the salesman Jawan about a Chevrolet **** I could see from inside. We walked out and looked at the truck and I explained that I was looking for a truck that could pull a 5th wheel toyhauler across the country because I am a millwright and I travel all over for work. He assured me that this truck could do the job. After signing the contract but before I left with the truck, I found out it was a gas engine. I then explained that I didn't want a gas engine, I need a diesel engine. I was told that it was a done deal, that the contracts had already been signed and there was nothing they could do. He then went on to tell me that this truck will do just as good as the diesel. I felt I had no choice other than to accept the truck at this point so I left with the truck. The following week the dealerships calls me to tell me I owe them 2k for taxes and if I don't pay it then they will revoke my warranties I had just paid for. So I paid it. 1 week later my job sent me to *******. On that trip I only got 6.8 mpg from ******* to *******. I called the salesman back and explained that this truck is not what he promised me it would be and asked if there was a way we could swap it for a diesel. I was told there was nothing they were going to do to help me unless I had several more thousands of dollars to put down. I then tried to take this truck to a different lot here in ******* to trade it in for a diesel and found out that this truck is only worth 40k. I was charged 60k for this truck and I put 10k cash down and somehow I still owe 60k for this truck. I tried being reasonable with the dealership to no avail.

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB of Chicago & Northern Illinois

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