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Find a Location

Crosby and Associates Law Firm has 1 locations, listed below.

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    Business ProfileforCrosby and Associates Law Firm

    Lawyers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    475 Executive Parkway, Rockford, IL 61107-6629
    BBB File Opened:
    4/10/1996
    Alternate Business Name
    • Crosby & Associates - Michael
    Business Management
    • Mr. Michael Crosby, President & Managing Attorney
    Contact Information

    Principal

    • Mr. Michael Crosby, President & Managing Attorney

    Customer Contact

    • Mr. Michael Crosby, President & Managing Attorney
    Additional Contact Information

    Fax Numbers

    • (815) 394-1955
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    The issue I had with the law firm was the unprofessionalism and lack of communication that paralegal *********************** exhibited. First, my sister and I was screwed out of money I was owed and I brought this up to paralegal ****** numerous times through e-mail, and all she would say is that she was really busy with other issues in the office and that she would have to get in contact with Mr. ******************** ********************** about the issue and get back to me. As I figured, she never got back to me. Neither her or Mr. ********************** got back to me on this issue. Basically, this was a lawsuit inheritance from my father who had passed away in February, 2022 and he had a *********** case that was pending upon his death. Thus, my sister and I were granted money since we were his only heirs upon his passing. However, my sister and I did not receive our full payment because there was over $1,100.00 in monies owed to us. At this point my sister and I have decided to forget it but there unethical, unprofessional behaviors should be noted for the record because it will be likely others may experience the same type of issues in the future, so this needs to be addressed with their staff; especially with Paralegal ***********************. No action needs to be taken but I would like this review to be public so others can see the type of experience that myself as well as many others have had; considering their rating the BBB is currently an F. Thank you.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tammy C

    1 star

    08/14/2023

    Would have left a 0 star. Crosby law firm is one of the worst law firms in ********. We have been on a probate case for four years with no ending in sight. They had all the financials for the estate last year in May and they were supposed to turn them into the judge on June 1, 2022. It never happened now we have a different judge and this is still going on and I dont understand. Now Crosby withdrawal from the case, so now we have to get a new lawyer. Im sure whom ever we get they will be better then Crosby. I couldve represented us better and it wouldve been done years ago. These lawyers at Crosby do nothing for you. They are rude, condescending disrespectful, and very unorganized. If you have questions, they will probably withdraw from your case because thats what they do. If you have to miss an appointment, they will probably withdraw from your case. Theyre only there to take your money, thats all they care about. I promise you.

    Local BBB

    BBB of Chicago & Northern Illinois

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