Business ProfileforCompTIA

On March 8th, 2023, I purchased two exam vouchers (one for the first test and one for a potential retake) from this vendor for my CompTIA SEC+ Exam. It was not clearly communicated to me that the exams would expire within 12 months of the purchase date. The email the customer contact sent me said that the terms and conditions can be found and read on the home page, but they are not. You have to speficially ****** search them and then read an alarming amount of text to get to the expiration date. I also do not understand why this business allows me to buy two vouchers without warning me of the expiration date when I kept rescheduling due to COVID/Health Issues. The expiration date of the voucher should be presented clearly and not hidden from buyers.Furthermore, I have had health issues and learning disability issues I have been trying to communicate and show documentation, but the business has been careless and negligent to recognize. In the attached email, the business has been extremely callous to my health conditions/conflicts and can only refer to their hidden expiration date voucher. The Business has also been extremely slow and unprofessional to answer. I want to resolve this issue before the voucher expires, but they only communicate through email in short messages and don't address my concerns at all (as seen through the email).