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          Find a Location

          AAA Chicago has 44 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AAA Chicago

              975 Meridian Lake Dr Aurora, IL 60504-4929

              BBB Accredited Business

            • AAA Chicago

              3910 N Mulford Rd Ste 1200 Rockford, IL 61114-8073

              BBB Accredited Business

            • AAA Chicago

              6234 Northwest Hwy Crystal Lake, IL 60014-7933

              BBB Accredited Business

            • AAA Chicago

              1840 S. Arlington Hts. Rd. Arlington Heights, IL 60005-3764

              BBB Accredited Business

            • AAA Chicago

              7331 Lemont Rd Downers Grove, IL 60516-3807

              BBB Accredited Business

            Business ProfileAAA Chicago

            Associations
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Phone Number: 1-866-YOUR-AAA
            See all additional business information

            Contact Information

            975 Meridian Lake Dr

            Aurora, IL 60504-4929

            Visit Website
            (866) 968-7222

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.41/5

            Average of 39 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            85 complaints closed in last 3 years

            33 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/1/1930

            Years in Business: 119

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 9 million members.

            Business Details

            This is a multi-location business.

            Find a Location

            AAA Chicago has 44 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AAA Chicago

                975 Meridian Lake Dr Aurora, IL 60504-4929

                BBB Accredited Business

              • AAA Chicago

                3910 N Mulford Rd Ste 1200 Rockford, IL 61114-8073

                BBB Accredited Business

              • AAA Chicago

                6234 Northwest Hwy Crystal Lake, IL 60014-7933

                BBB Accredited Business

              • AAA Chicago

                1840 S. Arlington Hts. Rd. Arlington Heights, IL 60005-3764

                BBB Accredited Business

              • AAA Chicago

                7331 Lemont Rd Downers Grove, IL 60516-3807

                BBB Accredited Business
              Location of This Business
              975 Meridian Lake Dr, Aurora, IL 60504-4929
              BBB File Opened:
              1/1/1930
              Years in Business:
              119
              Business Started:
              1/1/1905
              Business Started Locally:
              1/1/1905
              Business Incorporated:
              6/7/2005
              Accredited Since:
              3/1/1930
              Type of Entity:
              Corporation
              Alternate Business Name
              • Road Service, Inc.
              • AAA Auto Club Group
              • AAA Travel Agency
              • Chicago Motor Club
              • The Auto Club Group
              Related Businesses
              Business Management
              • Ms. Alicia Lyles, Regional President
              • Ms. Beth Mosher, Director of Public Relations
              • Mr. Rob Barber, Assistant Vice President
              Contact Information

              Principal

              • Ms. Alicia Lyles, Regional President

              Customer Contact

              • Ms. Vicki Varzino, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (630) 499-9600
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              85 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/24/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              My husband and I called AAA for roadside assistance, something Ive used about 3 times in the 10 years of being a member. He was not able to speak to a human, but I was. The speaker placed a note under my request to expedite help because my car was in a commercial property pkg lot. We did not receive a call back to notify a technician was coming out until 8 hours later!!! So, at 4:49am we were awaken from our sleep to be told that they were going to locate a tech!!!Are they short staffed? Are they like this with marginalized communities only?( We moved recently to a more homogeneous community than where we were before).i will be searching for a better company that wont leave me in this situation again.
              Read More
              Read 84 More Complaints

              Customer Reviews

              39 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sanobia B

              04/14/2024

              Some agents are helpful and some are not so helpful but they are just doing their job so the main culprits are the sales agents and the supervisors who mislead and provide different information with so much inaccuracy and discrepancy among each other. I want to give company 0 star.
              Read 38 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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