This Business Is Not BBB Accredited

Genesis Art Supply/Art Supply.com

Genesis Art Supply/Art Supply.com

(773) 292-2990

Genesis Art Supply/Art Supply.com

22 years in business
2525 N Elston Ave
Chicago, IL 60647-2000
Fax Numbers
  • (773) 292-9779
Additional Phone Numbers
  • (312) 671-0443
  • (773) 292-2992
Additional Email Addresses
  • info@artsupply.com
BBB File Opened: 05/20/2002
Business Started: 05/01/1995
Business Started Locally: 05/01/1995
Business Incorporated: 05/01/1995 in IL
Type of Entity
Corporation
Business Management
  • Mr. Rich Goldman, President
  • Ms. Sondra Barret, Sales Manager
Business Category
  • Art Supplies
  • Display Fixtures
  • Paper Products
  • Picture Framing Supplies
  • Printing Supplies
  • NAICS: Hobby, Toy, and Game Stores
  • Art
  • Brushes
  • Drawing Supplies
  • Retail Hobby Supplies
  • Painting Supplies
  • Paint
  • Picture Frame Dealers
  • Custom Framing
  • Picture Framing
  • Air Brushes
  • Blueprinting Supplies
  • Bulletin Board
  • Canvases
  • Drafting Supplies
  • Interior Designer Supplies
  • Portfolios

Service Area
We service the following area(s): Chicago, IL
Alternate Business Names
  • Genesis Art Supply
  • ArtSupply.com

F

Mail Returned

Mail sent to the business on 07/12/2017 was returned by the U.S. Postal Service as Attempted - Not Known.

Advertising Review

On July 6 2017, the Better Business Bureau issued an advertising challenge to Genesis Art Supply / Art Supply.com, regarding a savings claim advertised on artsupply.com, website which may be in violation of Section 2 (Comparative Price, Value and Savings Claims) of the BBB Code of Advertising. 

We requested substantiation that substantial sales of the advertised product have been made at the List Price, in order to ensure pricing claims were not... Read More

Pattern of Complaint

A recent review of consumer complaints filed with the BBB of Chicago and Northern Illinois against the company delineates a pattern of consumer allegations.

Consumers have alleged the following:

 

Consumers allege failure to receive purchased product even after payment was taken from account prior to the delivery being processed

Furthermore Consumers allege that they are unable cancel or  obtain a refund for  purchased product that was in “back ... Read More

Overview

Genesis Art Supply/Art Supply.com is an art supply and framing store which provides supplies for teachers and artists, as well as community events and classes. Products offered by this company include fine arts supplies, drafting supplies, display boards, furniture, airbrush supplies, custom board cutting, manikins, encaustics, paints, tapes and adhesives, spray paints, fabric paints, oil paints, and light boxes.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Genesis Art Supply/Art Supply.com include:

  • Failure to respond to 9 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Genesis Art Supply/Art Supply.com

This Business Is Not BBB Accredited

Genesis Art Supply/Art Supply.com

Customer Review Rating:

100%

Composite Score: