BBB Accredited Business Profile

Sub-Zero Group Midwest, LLC

Sub-Zero Group Midwest, LLC

(630) 872-5100

Sub-Zero Group Midwest, LLC

16 years in business
196 Exchange Blvd
Glendale Heights, IL 60139-2089
Fax Numbers
  • (630) 872-5150
Additional Phone Numbers
  • (866) 493-7893
Additional Email Addresses
  • cindy.miraldi@subzero.com
BBB File Opened: 02/06/2007
Business Started: 06/01/2001
Business Started Locally: 06/01/2001
Type of Entity
Limited Liability Company
Business Management
  • Mr. Dan Heyn, President
Business Category
  • Appliances - Major - Dealers
  • NAICS: Other Miscellaneous Durable Goods Merchant Wholesalers

Service Area
We service the following area(s): Abbott Park, IL, Addison, IL, Albany, IL, Alden, IL, Algonquin, IL, Allerton, IL, Alpha, IL, Alsip, IL, Altona, IL, Alvin, IL, Amboy, IL, Anchor, IL, Ancona, IL, Andover, IL, Annawan, IL, Antioch, IL, Apple River, IL, Argo, IL, Arlington Heights, IL, Arlington Hts, IL, Arlington, IL, Armington, IL, Armstrong, IL, Aroma Park, IL, Arrowsmith, IL, Ashkum, IL, Ashton, IL, Atkinson, IL, Atlanta, IL, Aurora, IL, Baileyville, IL, Bannockburn, IL, Barrington, IL, Bartlett, IL, Batavia, IL, Bayview Garde, IL, Bayview Gardens, IL, Beach Park, IL, Beaverville, IL, Bedford Park, IL, Beecher, IL, Bellflower, IL, Bellwood, IL, Belvidere, IL, Bensenville, IL, Benson, IL, Berkeley, IL, Berwyn, IL, Big Rock, IL, Bishop Hill, IL, Bismarck, IL, Blackstone, IL, Bloomingdale, IL, Bloomington, IL, Blue Island, IL, Bolingbrook, IL, Bondville, IL, Bonfield, IL, Bourbonnais, IL, Braceville, IL, Bradford, IL, Bradley, IL, Braidwood, IL, Bridgeview, IL, Bristol, IL, Broadlands, IL, Broadview, IL, Brookfield, IL, Buckingham, IL, Buckley, IL, Buda, IL, Buffalo Grove, IL, Bull Valley, IL, Burbank, IL, Bureau, IL, Burlington, IL, Burnham, IL, Burr Ridge, IL, Byron, IL, Cabery, IL, Caledonia, IL, Calumet City, IL, Calumet Park, IL, Cambridge, IL, Camp Grove, IL, Campton Hills, IL, Campus, IL, Capron, IL, Carbon Hill, IL, Carlock, IL, Carol Stream, IL, Carpentersville, IL, Carpentersvle, IL, Cary, IL, Castleton, IL, Catlin, IL, Cazenovia, IL, Cedar Point, IL, Cedarville, IL, Chadwick, IL, Champaign, IL, Chana, IL, Channahon, IL, Chatsworth, IL, Chebanse, IL, Chenoa, IL, Cherry Valley, IL, Cherry, IL, Chicago Heights, IL, Chicago Hts, IL, Chicago Ridge, IL, Chicago, IL, Chillicothe, IL, Cicero, IL, Cissna Park, IL, Clare, IL, Clarence, IL, Clarendon Hills, IL, Clarendon Hls, IL, Claytonville, IL, Cleveland, IL, Clifton, IL, Cntry Clb Hls, IL, Coal City, IL, Coal Valley, IL, Coleta, IL, Colfax, IL, Collison, IL, Colona, IL, Compton, IL, Congerville, IL, Cooksville, IL, Cornell, IL, Cortland, IL, Country Club Hills, IL, Countryside, IL, Crescent City, IL, Crest Hill, IL, Creston, IL, Crestwood, IL, Crete, IL, Cropsey, IL, Crystal Lake, IL, Ctry Clb Hls, IL, Cullom, IL, Custer Park, IL, Dakota, IL, Dalzell, IL, Dana, IL, Danforth, IL, Danvers, IL, Danville, IL, Darien, IL, Davis Jct, IL, Davis Junction, IL, Davis, IL, Deer Grove, IL, Deer Park, IL, Deerfield, IL, Dekalb, IL, Depue, IL, Des Plaines, IL, Dewey, IL, Diamond, IL, Dixmoor, IL, Dixon, IL, Dolton, IL, Donovan, IL, Dover, IL, Downers Grove, IL, Downey, IL, Downs, IL, Dundee, IL, Durand, IL, Dwight, IL, Earlville, IL, East Dubuque, IL, East Dundee, IL, East Lynn, IL, East Peoria, IL, Edelstein, IL, Egan, IL, El Paso, IL, Elburn, IL, Eldena, IL, Eleroy, IL, Elgin, IL, Elizabeth, IL, Elk Grove Village, IL, Elk Grove Vlg, IL, Elliott, IL, Ellsworth, IL, Elmhurst, IL, Elmwood Park, IL, Elwood, IL, Emington, IL, Eola, IL, Erie, IL, Esmond, IL, Essex, IL, Eureka, IL, Evanston, IL, Evergreen Park, IL, Evergreen Pk, IL, Fairbury, IL, Fairmount, IL, Farmer City, IL, Fenton, IL, Fisher, IL, Fithian, IL, Flanagan, IL, Flossmoor, IL, Foosland, IL, Ford Heights, IL, Forest Park, IL, Forest View, IL, Forrest, IL, Forreston, IL, Fort Sheridan, IL, Fox Lake, IL, Fox River Grove, IL, Fox River Grv, IL, Fox River Valley Gardens, IL, Fox Rv Vly Gn, IL, Fox Valley, IL, Frankfort, IL, Franklin Grove, IL, Franklin Grv, IL, Franklin Park, IL, Freeport, IL, Fulton, IL, Gages Lake, IL, Galena, IL, Galt, IL, Galva, IL, Garden Pr, IL, Garden Prairie, IL, Gardner, IL, Geneseo, IL, Geneva, IL, Genoa, IL, Georgetown, IL, German Valley, IL, Germantown Hills, IL, Germantwn Hls, IL, Gibson City, IL, Gifford, IL, Gilberts, IL, Gilman, IL, Glen Ellyn, IL, Glencoe, IL, Glendale Heights, IL, Glendale Hts, IL, Glenview, IL, Glenwood, IL, Godley, IL, Golf, IL, Goodfield, IL, Goodwine, IL, Grand Ridge, IL, Grant Park, IL, Granville, IL, Graymont, IL, Grayslake, IL, Great Lakes, IL, Green Rock, IL, Gridley, IL, Gurnee, IL, Hainesville, IL, Hampshire, IL, Hanover Park, IL, Hanover, IL, Harmon, IL, Harvard, IL, Harvey, IL, Harwood Heights, IL, Harwood Hts, IL, Hawthorn Wds, IL, Hawthorn Woods, IL, Hazel Crest, IL, Hebron, IL, Hennepin, IL, Henning, IL, Henry, IL, Herscher, IL, Heyworth, IL, Hickory Hills, IL, Highland Park, IL, Highwood, IL, Hillside, IL, Hinckley, IL, Hines, IL, Hinsdale, IL, Hodgkins, IL, Hoffman Est, IL, Hoffman Estates, IL, Holcomb, IL, Holder, IL, Holiday Hills, IL, Hollowayville, IL, Homer Glen, IL, Homer, IL, Hometown, IL, Homewood, IL, Hoopeston, IL, Hooppole, IL, Hopewell, IL, Hopkins Park, IL, Hudson, IL, Huntley, IL, Ind Head Park, IL, Ind Head Pk, IL, Indian Creek, IL, Indian Head Park, IL, Indian Head Pk, IL, Indianola, IL, Ingleside, IL, Inverness, IL, Iroquois, IL, Irwin, IL, Island Lake, IL, Itasca, IL, Ivesdale, IL, Jefferson Park, IL, Jefferson Pk, IL, Johnsburg, IL, Joliet, IL, Justice, IL, Kaneville, IL, Kankakee, IL, Kappa, IL, Kasbeer, IL, Kempton, IL, Kenilworth, IL, Kent, IL, Kewanee, IL, Kildeer, IL, Kings, IL, Kingston, IL, Kinsman, IL, Kirkland, IL, La Fayette, IL, La Grange Highlands, IL, La Grange Park, IL, La Grange Pk, IL, La Grange, IL, La Moille, IL, La Rose, IL, La Salle, IL, Lacon, IL, Ladd, IL, Lafox, IL, Lagrange Hlds, IL, Lake Barrington, IL, Lake Bluff, IL, Lake Forest, IL, Lake In The Hills, IL, Lake Villa, IL, Lake Zurich, IL, Lakemoor, IL, Lanark, IL, Lansing, IL, Laura, IL, Le Roy, IL, Leaf River, IL, Lee Center, IL, Lee, IL, Leland, IL, Lemont, IL, Lena, IL, Leonore, IL, Lexington, IL, Libertyville, IL, Lincolnshire, IL, Lincolnwood, IL, Lindenhurst, IL, Lindenwood, IL, Lisle, IL, Lk Barrington, IL, Lk In The Hls, IL, Lockport, IL, Loda, IL, Lodge, IL, Lombard, IL, Long Grove, IL, Long Point, IL, Longview, IL, Lostant, IL, Loves Park, IL, Lowpoint, IL, Ludlow, IL, Lyndon, IL, Lynn Center, IL, Lynwood, IL, Lyons, IL, Machesney Park, IL, Machesney Pk, IL, Magnolia, IL, Mahomet, IL, Malden, IL, Malta, IL, Manhattan, IL, Manlius, IL, Mansfield, IL, Manteno, IL, Manville, IL, Maple Park, IL, Marengo, IL, Mark, IL, Markham, IL, Marseilles, IL, Martinton, IL, Matteson, IL, Maywood, IL, Mazon, IL, Mc Connell, IL, Mc Cook, IL, Mc Lean, IL, Mc Nabb, IL, McCullom Lake, IL, Mchenry, IL, Medinah, IL, Melrose Park, IL, Melvin, IL, Mendota, IL, Merna, IL, Merrionett pk, IL, Merrionette Park, IL, Metamora, IL, Mettawa, IL, Midlothian, IL, Milford, IL, Millbrook, IL, Milledgeville, IL, Millington, IL, Mineral, IL, Minonk, IL, Minooka, IL, Mokena, IL, Momence, IL, Monee, IL, Monroe Center, IL, Montgmry, IL, Montgomery, IL, Monticello, IL, Mooseheart, IL, Morris, IL, Morrison, IL, Morton Grove, IL, Mount Carroll, IL, Mount Morris, IL, Mount Prospect, IL, Mt Prospect, IL, Muncie, IL, Mundelein, IL, N Barrington, IL, N Riverside, IL, Nachusa, IL, Naperville, IL, Nelson, IL, Neponset, IL, New Bedford, IL, New Lenox, IL, New Windsor, IL, Newark, IL, Niles, IL, Nora, IL, Normal, IL, Normandy, IL, Norridge, IL, North Aurora, IL, North Barrington, IL, North Chicago, IL, North Riverside, IL, Northbrook, IL, Northfield, IL, Northlake, IL, Northwoods, IL, Oak Brk Mall, IL, Oak Brook Mall, IL, Oak Brook, IL, Oak Forest, IL, Oak Lawn, IL, Oak Park, IL, Oakbrook Ter, IL, Oakbrook Terrace, IL, Oakwood Hills, IL, Oakwood, IL, Odell, IL, Ogden, IL, Oglesby, IL, Ohio, IL, Old Mill Creek, IL, Old Mill Crk, IL, Olympia Fields, IL, Olympia Flds, IL, Onarga, IL, Ontarioville, IL, Ophiem, IL, Orangeville, IL, Oregon, IL, Orion, IL, Orland Hills, IL, Orland Park, IL, Osco, IL, Oswego, IL, Ottawa, IL, Palatine, IL, Palos Heights, IL, Palos Hills, IL, Palos Park, IL, Panola, IL, Papineau, IL, Park City, IL, Park Forest, IL, Park Ridge, IL, Paw Paw, IL, Paxton, IL, Pearl City, IL, Pecatonica, IL, Pembroke Township, IL, Pembroke Twp, IL, Penfield, IL, Peoria, IL, Peotone, IL, Peru, IL, Pesotum, IL, Philo, IL, Phoenix, IL, Pingree Grove, IL, Piper City, IL, Plainfield, IL, Plano, IL, Plato Center, IL, Polo, IL, Pontiac, IL, Poplar Grove, IL, Port Barrington, IL, Posen, IL, Potomac, IL, Prairie View, IL, Prairieview, IL, Princeton, IL, Princeville, IL, Prophetstown, IL, Prospect Heights, IL, Prospect Hts, IL, Pt Barrington, IL, Putnam, IL, Rankin, IL, Ransom, IL, Rantoul, IL, Reddick, IL, Richmond, IL, Richton Park, IL, Ridge Farm, IL, Ridott, IL, Ringwood, IL, River Forest, IL, River Grove, IL, Riverdale, IL, Riverside, IL, Riverwoods, IL, Roanoke, IL, Robbins, IL, Roberts, IL, Rochelle, IL, Rock City, IL, Rock Falls, IL, Rockdale, IL, Rockford, IL, Rockton, IL, Rolling Mdws, IL, Rolling Meadows, IL, Romeoville, IL, Roscoe, IL, Roselle, IL, Rosemont, IL, Rossville, IL, Round Lake Beach, IL, Round Lake Heights, IL, Round Lake Park, IL, Round Lake, IL, Round Lk Bch, IL, Round Lk Hts, IL, Round Lk Park, IL, Royal, IL, Russell, IL, Rutland, IL, S Barrington, IL, S Chicago Hei, IL, S Chicago Heights, IL, S Chicago Hts, IL, S Wilmington, IL, Sadorus, IL, Saint Anne, IL, Saint Charles, IL, Saint Joseph, IL, Sammons Point, IL, Sandwich, IL, Sauk Village, IL, Saunemin, IL, Savanna, IL, Savoy, IL, Saybrook, IL, Scales Mound, IL, Schaumburg, IL, Schiller Park, IL, Scioto Mills, IL, Seatonville, IL, Secor, IL, Seneca, IL, Serena, IL, Seward, IL, Seymour, IL, Shabbona, IL, Shannon, IL, Sheffield, IL, Sheldon, IL, Sheridan, IL, Shirland, IL, Shirley, IL, Shorewood, IL, Sibley, IL, Sidell, IL, Sidney, IL, Skokie, IL, Sleepy Hollow, IL, Solon Mills, IL, Somonauk, IL, South Barrington, IL, South Beloit, IL, South Chicago Heights, IL, South Elgin, IL, South Holland, IL, South Suburban, IL, South Suburbn, IL, South Wilmington, IL, Sparland, IL, Speer, IL, Spring Bay, IL, Spring Grove, IL, Spring Valley, IL, St Charles, IL, Standard, IL, Stanford, IL, Steger, IL, Sterling, IL, Steward, IL, Stickney, IL, Stillman Valley, IL, Stillman Vly, IL, Stockland, IL, Stockton, IL, Stone Park, IL, Strawn, IL, Streamwood, IL, Streator, IL, Sublette, IL, Sugar Grove, IL, Summit Argo, IL, Summit, IL, Sun River Ter, IL, Sun River Terrace, IL, Sycamore, IL, Tampico, IL, Techny, IL, Thawville, IL, Third Lake, IL, Thomasboro, IL, Thomson, IL, Thornton, IL, Tilton, IL, Tinley Park, IL, Tiskilwa, IL, Tolono, IL, Toluca, IL, Tonica, IL, Toulon, IL, Towanda, IL, Tower Lakes, IL, Triumph, IL, Trout Valley, IL, Troy Grove, IL, Union Hill, IL, Union, IL, University Park, IL, University Pk, IL, Urbana, IL, Utica, IL, Van Orin, IL, Varna, IL, Vernon Hills, IL, Verona, IL, Villa Grove, IL, Villa Park, IL, Village of Lakewood, IL, Virgil, IL, Vlg of Lakewd, IL, Volo, IL, Wadsworth, IL, Walnut, IL, Warren, IL, Warrenville, IL, Wasco, IL, Washburn, IL, Washington, IL, Waterman, IL, Watseka, IL, Wauconda, IL, Waukegan, IL, Wayne, IL, Wedron, IL, Wellington, IL, Wenona, IL, West Brooklyn, IL, West Chicago, IL, West Dundee, IL, Westchester, IL, Western Sprgs, IL, Western Springs, IL, Westmont, IL, Westville, IL, Wheaton, IL, Wheeling, IL, White Heath, IL, Willow Spgs, IL, Willow Springs, IL, Willowbrook, IL, Wilmette, IL, Wilmington, IL, Wilton Center, IL, Winfield, IL, Winnebago, IL, Winnetka, IL, Winslow, IL, Winthrop Harbor, IL, Winthrop Hbr, IL, Wonder Lake, IL, Wood Dale, IL, Woodhull, IL, Woodland, IL, Woodridge, IL, Woodstock, IL, Woosung, IL, Worth, IL, Wyanet, IL, Wyoming, IL, Yorkville, IL, Zion, IL
Alternate Business Names
  • The Westye Group-Midwest, LLC

BBB Accreditation

BBB Accredited Since 03/01/2007

BBB has determined that Sub-Zero Group Midwest, LLC meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Standards of BBB Accreditation

An accredited business or organization agrees to:
  1. 1. Have been operational (actively selling products or services) in any BBB service area for at least the most recent 6 months, unless the principle(s) previously operated a similar business with an eligible record (one that qualifies for BBB accreditation).
  2. 1. Fulfill contracts signed and agreements reached.
  3. 3. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
  4. 4. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
  5. 5. In its relationship with BBB:
    1. 1. meet all applicable standards within this Code of Business Practices
    2. 2. cooperate with BBB's activities and efforts to promote voluntary self- regulation within the business' industry
    3. 3. honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
    4. 4. complete the required application and pay all monetary obligations to BBB in a timely manner
An accredited business or organization agrees to:
  1. 1. Follow federal, state/provincial and local advertising laws.
  2. 2. Abide by the BBB Code of Advertising. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
  3. 3. Adhere to applicable BBB industry codes of advertising.
  4. 4. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
  5. 5. Use the BBB name and logos in accordance with BBB policy.
  6. 6. Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means
An accredited business or organization agrees to:
  1. 1. Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
  2. 2. Ensure that any written materials are readily available, clear, accurate and complete.
An accredited business or organization agrees to:
  1. 1. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principles; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
  2. 2. Clearly disclose to customers:
    1. 1. direct and effective means to contact the business
    2. 2. terms of any written contract
    3. 3. any guarantees or warranties accompanying a product
    4. 4. any restrictions or limitations imposed (e.g. limited supply,maximum number available per customer)
    5. 5. the business' return/refund policy
    6. 6. any recurring commitment into which the customer may be entering, including information on how future billing will occur
    7. 7. total cost of the transaction, including tax, shipping and handling, and other related charges
  3. 3. If selling products or providing services on Web sites or via other electronic means:
    1. 1. provide any required product labeling information
    2. 2. disclose the nature and terms of shipping, including any known delays or shortages of stock
    3. 3. provide an opportunity to review and confirm the transaction before the sale is completed
    4. 4. provide a receipt summarizing the transaction after the purchase
An accredited business or organization agrees to:
  1. 1. Fulfill contracts signed and agreements reached.
  2. 2. Honor representations by correcting mistakes as quickly as possible.
An accredited business or organization agrees to:
  1. 1. Promptly respond to all complaints forwarded by BBB by:
    1. 1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. 2. Providing BBB with a response that BBB determines:
      1. 1. is professional,
      2. 2. addresses all of the issues raised by the complainant,
      3. 3. includes appropriate evidence and documents supporting the business' position, and
      4. 4. explains why any relief sought by the complainant cannot or should not be granted.
  2. 2. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
  3. 3. Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.
  4. 4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
An accredited business or organization agrees to:
  1. 1. Respect Privacy
    Businesses conducting e-commerce agree to disclose on their Web site the following:
    1. 1. what information they collect,
    2. 2. with whom it is shared,
    3. 3. how it can be corrected,
    4. 4. how it is secured,
    5. 5. how policy changes will be communicated, and;
    6. 6. how to address concerns over misuse of personal data.
  2. 2. Secure Sensitive Data
    Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial information, medical history or records, etc.) will ensure that it is transmitted via secure means.Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
  3. 3. Honor Customer Preferences
    Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.
An accredited business or organization agrees to:
  1. 1. Avoid involvement, by the business or its principles, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

BBB Accreditation Reviews

BBB routinely monitors its files on all Accredited Businesses to affirm that they continue to meet all BBB Accreditation Standards

BBB Accreditation Process

Not every business is eligible for BBB Accreditation. Businesses must meet, commit to and maintain the BBB Code of Business Practices (Accreditation Standards)  in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

In order to be eligible for Accreditation a business must complete an Accreditation application.

Upon receipt of a fully completed BBB Application for Accreditation, BBB staff:

  • Reviews the application
  • Researches the business
  • Verifies the information presented in the application
  • May request additional information
  • May request proof of specific information on the application
After the review and verification process, BBB will then evaluate if the business meets the BBB Code of Business Practices (Accreditation Standards)..

Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied. If the applicant is found in compliance with the BBB Code of Business Practices it will be presented to the BBB Board of Directors, or a committee of that board, for final approval. If the application is denied, BBB will contact the applicant, indicating the BBB Standard(s) that were not met and any recourse available to the applicant.

Sub-Zero Group Midwest, LLC

Sub-Zero Group Midwest, LLC

BBB ACCREDITATION SINCE 03/01/2007

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