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          Abt Electronics & Appliances has 1 locations, listed below.

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            Business ProfileforAbt Electronics & Appliances

            Major Appliance Dealers
            BBB accredited business

            Additional business information

            Additional Info:
            Abt Electronics & Appliances has requested that before filing a BBB inquiry, consumers contact Randy Goldman, Store Manager, at [email protected] or 847-544-2503.

            Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Abt Electronics & Appliances will resolve the matter for you in an expedient manner.

            At-a-glance

            Customer Reviews

            4.47/5stars

            Average of 243 Customer Reviews

            Customer Complaints

            113 complaints closed in last 3 years

            37 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/1/1976

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Abt Electronics, founded in 1936, is an independent, single-store appliance and electronics retailer. The Glenview, Ill.-based store also serves customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number.

            Business Details

            BBB File Opened:
            2/1/1974
            Years in Business:
            87
            Business Started:
            7/1/1936
            Business Started Locally:
            7/1/1936
            Business Incorporated:
            12/18/1974
            Accredited Since:
            1/1/1976
            Type of Entity:
            Corporation
            Number of Employees:
            1400
            Alternate Business Name
            • Abt Electronics
            Business Management
            • Mr. Billy Abt, President
            • Mr. Ricky Abt, Co-President
            • Mr. Randy Goldman, General Manager
            • Mr. Jon Abt, Co-President
            • Mr. Michael Abt, Co-President
            Contact Information

            Principal

            • Mr. Billy Abt, President
            • Mr. Jon Abt, Co-President

            Customer Contact

            • Mr. Randy Goldman, General Manager
            Additional Contact Information

            Fax Numbers

            • (847) 544-2270
              Primary Fax

            Phone Numbers

            Customer Complaints

            113 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2024

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            We contacted ABT concerning a tenants dishwasher not working since either August or September 2023. The dishwasher was originally purchased from ABT about 3 years prior. *** came out putting parts in it on the following dates. 11/13/23. 11/17/23. 12/15/23. 01/25/24. Each time they put parts in, still didnt work. Finally on 02/06/24 they fixed it. Throughout this time my tenant was without a dishwasher. Now because of the incompetent workmanship my tenant is asking us for a reduction on rent. Finally *** is asking for $361.17, the original bill is $538.28. I feel this is excessive considering my aggravation as well as my tenants.
            Read More

            Customer Reviews

            243 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen C

            03/14/2024

            Delivery drivers beyond unprofessional! They damaged my wall taking out the old dryer and when I told them they damaged it he responded it wasn't him and he didn't touch that area. I said yes you did you can see the fresh damage, and when I was talking to them to tell them they can take the door off to bring in the new dryer he just walked away from me without even acknowledging that I am speaking to him!      

            Abt Electronics & Appliances Response

            03/16/2024

            I am sorry for the damage to the customers home. I spoke to her this morning and I am reimbursing her.

            Local BBB

            BBB of Chicago & Northern Illinois

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