BBB Accredited Business Profile

Apartment People

Apartment People

(773) 248-8800

Apartment People

33 years in business
3121 N Broadway St
Chicago, IL 60657-4522
Fax Numbers
  • (773) 248-1007
Additional Phone Numbers
  • (847) 733-8800
  • (312) 335-9800
Additional Email Addresses
BBB File Opened: 02/01/1986
Business Started: 02/08/1984
Business Started Locally: 02/08/1984
Business Incorporated: 04/19/1984 in IL
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Ilene Collins, C.E.O.
  • Ms. Mindee Nakfoor, General Manager
  • Mr. Jim S. Schiefelbein, Marketing Director
  • Mr. Robert Scholl, President
Business Category
  • Apartment Rental Service
  • NAICS: Offices of Real Estate Agents and Brokers
  • Apartments
  • Real Estate Rentals
  • Real Estate Services

Service Area
We service the following area(s): Cook County, IL
BBB accredited business



Apartment People — Chicago’s original & largest apartment finding service — has been successfully matching Chicago apartment owners and renters since 1984.  We provide renters with an efficient, cost-free way to find an apartment, while also empowering owners with a highly effective way to market their properties to prospective tenants. Our customer-first approach and dedication to total client satisfaction have been recognized over the years with many accolades, including the prestigious Better Business Bureau Award for Marketplace Ethics. Discover for yourself why nearly 30,000 renters consistently rely on Apartment People to help them find their new homes — call or visit one of our 3 convenient office locations today, or start your search online at 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Apartment People

Apartment People


Customer Review Rating:


Composite Score: