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Find a Location

ClearChannel Outdoor has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ClearChannel Outdoor

      4000 S. Morgan St Chicago, IL 60609-2513

      BBB Accredited Business
    • ClearChannel Outdoor

      2325 East Camelback Rd. Suite 400 Phoenix, AZ 85016-3431

    Business ProfileforClearChannel Outdoor

    Outdoor Advertising
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2010

    Years in Business: 123

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Out of home advertising media.

    Business Details

    This is a multi-location business.

    Find a Location

    ClearChannel Outdoor has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ClearChannel Outdoor

        4000 S. Morgan St Chicago, IL 60609-2513

        BBB Accredited Business
      • ClearChannel Outdoor

        2325 East Camelback Rd. Suite 400 Phoenix, AZ 85016-3431

      Location of This Business
      4000 S. Morgan St, Chicago, IL 60609-2513
      BBB File Opened:
      9/1/2007
      Years in Business:
      123
      Business Started:
      1/1/1901
      Business Started Locally:
      1/1/1901
      Business Incorporated:
      11/27/1996
      Accredited Since:
      1/1/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Clear Channel Outdoor
      Business Management
      • Mr. Edward Marcin, Vice President of External Affairs
      Contact Information

      Customer Contact

      • Ms. Lisa Houk, Senior Account Executive
      Additional Contact Information

      Fax Numbers

      • (773) 843-2078
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We have had a billboard with Clear Channel for the past several years without issues until this year. There has been a lack of communication, its been very hard to get anyone from the company to respond. We wanted to update our design for a time sensitive message, the design was sent over on May 10th and here we are July 29th and the board has not been updated and the message only has prime impact for the next couple weeks. We have missed out on nearly 2 months of message display with an old message. I can't get anyone to return my phone calls or emails. Last message I received was "I'll look into this and reach out today" on July 18th. I never heard anything and I reached out again on July 21st stating I haven't heard anything back and here we are on the 29th and I still haven't heard anything. I have called corporate who referred me to the regional branch, I have left several messages and have not received a call back. The bills are still being sent to us with no delays though!
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

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