BBB Accredited Business Profile

Charter Spectrum

Charter Spectrum

(864) 297-2248

Charter Spectrum

24 years in business
1103 S. Hamilton St.
Dalton, GA 30720
Additional Phone Numbers
  • (314) 965-0555
  • (864) 254-7271
  • (888) 438-2427
Additional Email Addresses
  • michael.henry@chartercom.com
BBB File Opened: 01/01/1981
Business Started: 12/01/1992
Business Incorporated: 11/03/1999 in MO
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Neil Smit, President/CEO
  • Ms. Jana Brewer
  • Mr. Kenny Burgess, Customer Care Supervisor
  • Ms. Vickie Mahon
  • Ms. Vickie Mason
  • Ms. Mandy Nieburg
  • Customer Service: Ms. Katie McCorkle

Business Category
  • Cable TV
Products & Services
This company offers a full range of advanced communication services, including video, high-speed internet, and telephone.
Alternate Business Names
  • Charter Communications, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
17,400
BBB accredited business

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The BBB serving Southeast Tennessee and Northwest Georgia does not process any complaints for this company. Any complaints are directed to the BBB serving Eastern Missouri and Southern Illinois (St. Louis) for processing. For a full report contact the BBB located in St. Louis, MO at 15 Sunnen Drive Suite 107 St. Louis, MO 63143. Phone: 314-645-3300.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Charter Spectrum