18 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Elizabeth W
5 stars02/21/2024
What a blessing this company was. So professional, on time, kind, hard working, and clearly care about work ethic. I would absolutely recommend them. Cleaned up so well wouldn’t even know they were here.Review from Jeri J
5 stars12/21/2023
They did all the right things-- from the bid to clean up in a timely fashion. Happy to recommend them and will work with them in the future!Review from Catrina J
5 stars10/23/2023
All-Timate roofing did a fantastic job in replacing my old roof. They made the process easy from start to finish. The crew was excellent. I would recommend them to anyone needing a new roof. Awesome company!!!Review from Bill S
5 stars10/05/2023
Alltimate did a very good job, roof, windows, siding, and gutters. The crews that came out to do the work were all very considerate and professional. The folks in the office and the salesman helped me pick out great products and colors. The only knock would be that some of the siding pieces were missing from the initial delivery, but everything else was smooth.Review from Galen H
5 stars05/25/2023
My metal roof was leaking in several areas. Dakota came out and checked the roof and made recommendations to fix the problem. The financing was great and the job was scheduled. Dakota and his crew came out and fixed the problem no more leaks. Very professional and great to work with. I would definitely recommend if you are having rood problems.
All-Timate Roofing Response
05/31/2023
Thank you for your review!Review from Will R
5 stars04/20/2023
A number one in sales, service, and install of our roof. Would highly recommend this company.All-Timate Roofing Response
05/31/2023
Thank you for your kind words!Review from Jerry S
1 star01/04/2023
Hade a leaking roof and called All-Timate because of the favorable reviews. Called 1st day and receptionist was polite and took my number for call back (Never called back). 2nd day I called again, the polite receptionist took my number and said someone will be in touch shortly (Never called again). 3rd day was a repeat of 1st and 2nd day except I did receive a call back from Candice. I was working and unable to answer the phone but called right back 60 seconds later and got her voicemail. This was December 12th that I left a voicemail and asked for a call back. My roof continued to leak but she finally sent me a text December 29th. So, my recommendation is to skip this company and find someone who cares about their customers' needs.All-Timate Roofing Response
05/31/2023
Dear Jerry, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered while trying to get in touch with our team. We understand the importance of promptly addressing our customers' concerns and regret that we fell short of your expectations. We have reviewed our processes and addressed the gaps to prevent such issues in the future. We value your feedback and would like to make it right. Please contact our customer service department to prioritize your case. We apologize once again and remain committed to delivering excellent service. Thank you, All-Timate Customer Support TeamReview from Diane R.
5 stars12/03/2022
Alltimate was an outstanding company. Candice walked me through the whole process of dealing with insurance as a tree fell and messed up part of my roof and gutters. Insurance was only going to pay for the roof and minimal gutter, soffit repair. Candice was able to speak with them and they ended up covering roof, gutter, soffit and fascia replacement with only my deductible and a small amount to pay out of pocket. My roof looks great and no more leaking gutters! Would definitely recommend!All-Timate Roofing Response
05/31/2023
Diane, thank you so much for leaving us a review! We are so glad you had a great experience and Candice was able to help you with your insurance claim! Thank you for your business!Review from Steven S
5 stars12/01/2022
All-Timate roofing is an 5 star company. Great customer service and an outstanding crew that replaced the damaged area's on the roof , replaced missing flashing and done a great job installing the new roof.All-Timate Roofing Response
05/31/2023
Steve, thank you for your kind words! We look forward to doing business with you again!Review from Cindy N.
5 stars10/04/2022
All-Timate roofing did a great job from Travis giving us the estimate, signing the contract, talking us through colors, getting the work crew here and stopping by during the roofing process to check on the progress and the crew. We were kept up-to-date via emails telling us when materials would be delivered, the bin would arrive, and the roofing would start-they even started a day early. The workers were very nice, worked hard, long days and the clean-up was excellent. In fact, I remarked that this was the way a business should be run. They checked every box. Travis left a color chart with us for our perusal and we had paperwork in hand from day one with phone numbers to contact them if needed. I would highly recommend them. Again, the work crew is to be commended for their work ethic. Calling their office yielded immediate attention to any concern.All-Timate Roofing Response
05/31/2023
Cindy, thank you for taking the time to leave us a review. We are so glad we met your expectations! We appreciate your business and your kind words!
Customer Review Rating
Average of 18 Customer Reviews
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