BBB Accredited Business Profile



(423) 894-3038


90 years in business
7625 Hamilton Park Drive
Chattanooga, TN 37421
Additional Phone Numbers
  • (423) 874-1140
  • (706) 879-6160
  • (901) 266-7674
BBB File Opened: 10/12/2004
Business Started: 01/01/1927
Business Started Locally: 01/01/1927
Type of Entity
Contact Information
  • Principal: Mr. Bill Derwin, President
  • Mr. Albert Cantu, COO
  • Ms. Dianne Deming, Admin. Assistant to Pres
  • Mr. Andre Harriman, Sales Manager
  • Ms. Katrina Helmkamp, President
  • Mr. Paul Jolley, Branch Manager
  • Mr. Mike Jones, Branch Manager
  • Customer Service: Ms. Nikita Redmond, Complaint Contact

Business Category
  • Pest Control Services
Products & Services
This company offers termite and pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has over 400 locations nationally, which may be either independently owned or company-owned.
Alternate Business Names
  • Terminix International Company, L.P.
  • Terminix Pest Control
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • BBB records show a license number of 0241992 for this business, issued by Secretary of State/TN

    Secretary of State/TN
    312 8th Avenue North 6th Floor, Snodgrass Tower, Nashville, TN 37243-0001
    Phone Number:  (615) 7412286
    Fax Number:   ()

  • BBB records show a license number of Charter #462 for this business, issued by Department of Agriculture

    Department of Agriculture
    1657 Lower Firetower Road, Sequatchie, TN 37374
    Phone Number:  (423) 9423665
    Fax Number:   ()

BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The Better Business Bureau serving Southeast Tennessee and Northwest Georgia does not process any complaints for this company. Any complaints are directed to the BBB of the Midsouth for processing. For a full report contact the BBB located in Memphis TN 901-759-1300 or

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.